Deseree Clinton
Shreveport
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Personal Shopper
Walmart
Bossier City, LA
02.2025 - Current
- Executed order fulfillment for online customer purchases.
Toddler/Twos Teacher
Epic Learning Center
Bossier City, LA
06.2024 - 02.2025
- Create and implemented age-appropriate lesson plans for a classroom of toddler twos, focusing on early childhood development and educational milestones
- Designed and implemented age-appropriate curriculum fostering cognitive and social development in two-year-olds.
Nurse Aide Trainee
Cypress Point Nursing & Rehabilitation Center, LLC
Bossier City, LA
01.2024 - 02.2024
- I begin to take CNA classes on January 5th at Cypress Point to get my license. I graduated February 12th
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported changes to nursing staff promptly.
Teacher
ABC Learning Center
Bossier City, LA
08.2022 - 02.2024
- Created and implemented age-appropriate lesson plans for toddlers, focusing on social, emotional, cognitive, and physical development
Patient Dining Associate
Compass Group
Shreveport, LA
06.2023 - 12.2023
- Provided exceptional customer service to patients by taking meal orders, ensuring dietary restrictions and preferences were accommodated
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
Cashier/Customer Service
Dairy Queen
Bossier City, LA
12.2019 - 08.2022
- Efficiently took customer orders and accurately entered them into the POS system
- Collaborated with team members to meet customer needs in a fast-paced environment
- Assisted in training new employees on company policies, procedures, and customer service standards
Customer Service Representative
YoungWilliams
Bossier City, LA
10.2020 - 03.2022
- My position was to answer calls about snap applications, take their info, and send them a snap application, I also gave info on non snap application questions. I also worked on NMSN(National Medical) and worked on insurance.
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
Cashier/Customer Service
McDonald's
Bossier City, LA
06.2016 - 07.2018
- My position considered of providing guest with a nice and friendly visit by taking their order, giving them the right amount of change back, and making sure they received everything they needed. While working here I received one raise, received many good complements from customers, and also won a raffle and got a TV.
Education
Early Childhood Education - College
Bryant & Stratton College-Online
Remote05.2026
General Studies - High School
Bossier High School
Bossier City, LA05.2018
Skills
- Customer service
- Decision-making
- Attention to detail
- Call monitoring
- Documentation expertise
- Multitasking Abilities
- Effective communication
- Data entry
Certification
- First Aid Certification
- Driver's License
- CPR Certification
- Computer Skills
Additional Information
Authorized to work in the US for any employer
Timeline
Personal Shopper
Walmart
02.2025 - Current
Toddler/Twos Teacher
Epic Learning Center
06.2024 - 02.2025
Nurse Aide Trainee
Cypress Point Nursing & Rehabilitation Center, LLC
01.2024 - 02.2024
Patient Dining Associate
Compass Group
06.2023 - 12.2023
Teacher
ABC Learning Center
08.2022 - 02.2024
Customer Service Representative
YoungWilliams
10.2020 - 03.2022
Cashier/Customer Service
Dairy Queen
12.2019 - 08.2022
Cashier/Customer Service
McDonald's
06.2016 - 07.2018
General Studies - High School
Bossier High School
Early Childhood Education - College
Bryant & Stratton College-Online