DESEREE JOHNS
GRANTS PASS
Summary
Experienced healthcare professional with a strong background in scheduling, medical records, and referrals. Known for exceptional organizational skills, consistently delivering accurate work and striving to exceed daily demands. Recognized for performing efficiently under high-stress situations, frequently commended for quick and reliable work. Excels in adapting to new responsibilities and thrives in dynamic environments, both independently and as part of a team.
Overview
6
6
years of professional experience
Work History
Medical Records Coordinator
Women's Health Center of Southern Oregon
04.2022 - Current
- Process inbound and outbound medical records requests
- Review medical records for completeness and file records according to their category (e.g progress notes, lab results, imaging, etc)
- Communicate effectively with staff, patients and outside medical offices by telephone, fax, and email
- Redact medical charts when necessary
- Print and download medical records according to company process; including electronic, paper, USB or CD based on number of pages
- Review and upload or fax medical records within a timely manner, usually within a two day turn around
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy
Referrals Coordinator
Women's Health Center of Southern Oregon
04.2022 - Current
- Manage both inbound and outbound referrals
- Completes up to 35 referral requests each day for medical providers
- Responded to patient inquiries to offer timely updates regarding referral status
- Coordinates with insurance companies to obtain prior or retro authorizations for patient's referrals and office visits
- Work closely with providers and co workers to obtain information on where the patient is to be scheduled, and in what time frame
- Obtain records for outbound referrals, as well as send out records for inbound referrals; ensuring that communication is efficient with all parties
Scheduling
Women's Health Center of Southern Oregon
11.2021 - 04.2022
- Answered phone calls for thirteen OBGYN providers, scheduling appointments and handling patient inquiries
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Transferred patients to the correct department when needed
- Completed daily chart prep for the medical providers; ensured that the providers had breaks, no overbooks, and that each patient's insurance was active
- Regularly checked voicemails and our daily task list while navigating a high volume of calls
- Scheduled patient's in office, offering excellent and friendly patient service
- Worked closely with co workers, regularly communicating to complete all daily tasks before the end of the day
COVID 19 Screener
Asante Three Rivers Medical Center
06.2021 - 11.2021
AVID Tutor
Grants Pass High School
09.2020 - 06.2021
Trained In All Areas
Dairy Queen
06.2019 - 04.2021
Education
Associate of Science - Diagnostic Imaging
Rogue Community College
Grants Pass, OR03-2027
High School Diploma -
Grants Pass High School
Grants Pass, OR06.2020
Skills
- Allscripts EHR
- Epic EMR
- HIPAA Compliance
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Multitasking capacity
Timeline
Medical Records Coordinator
Women's Health Center of Southern Oregon
04.2022 - Current
Referrals Coordinator
Women's Health Center of Southern Oregon
04.2022 - Current
Scheduling
Women's Health Center of Southern Oregon
11.2021 - 04.2022
COVID 19 Screener
Asante Three Rivers Medical Center
06.2021 - 11.2021
AVID Tutor
Grants Pass High School
09.2020 - 06.2021
Trained In All Areas
Dairy Queen
06.2019 - 04.2021
Associate of Science - Diagnostic Imaging
Rogue Community College
High School Diploma -
Grants Pass High School
Similar Profiles
Victoria Van DykeVictoria Van Dyke
Nurse Practitioner at Women's Health Care Of Southern OregonNurse Practitioner at Women's Health Care Of Southern Oregon
Krystal PayetteKrystal Payette
Registered Medical Assistant/Surgical Scheduler at Southern Maine Health Care Women's HealthRegistered Medical Assistant/Surgical Scheduler at Southern Maine Health Care Women's Health
Quincy ProutyQuincy Prouty
Medical Assistant at Surgery Center Of Southern OregonMedical Assistant at Surgery Center Of Southern Oregon