Summary

Overview

Work History

Education

Skills

Timeline

Deseree Rodriguez

Midlothian

Summary

Detail oriented, hardworking professional known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, a strong work ethic, and adaptability. Motivated with a great desire to take on new challenges and devoted to giving a positive and memorable experience with peers and patients.

Overview

years of professional experience

Work History

Patient Service Representative / CMA

Texas Health Care PLLC.

Fort Worth, TX

03.2023 - 12.2024

Answered patient calls promptly and directed inquiries.
Registered and Maintained accurate patient records as well updated information when needed.
Verified insurance information, collected payments, and scheduled appointments.
obtain prior authorizations
Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, preparing procedures.
Assisted in minor surgical procedures such as removing stitches under the direction of a physician.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.

Certified Medical Assistant /Front Desk Receptionist

Texas Pain Relief Group

Arlington , TEXAS

01.2021 - 03.2023

Insurance verification, and obtain prior authorizations
collect payments
Register patients and maintained updated medical records.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Assisted physicians with patient exams, including taking vital signs, preparing exam rooms and administer injections.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Provided assistant to patients by helping fill out paperwork and answering any questions asked.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.

CMA/ Front Desk

Arlington Gastroenterology

Arlington, TX

10.2020 - 01.2021

Managed incoming call operations to ensure efficient communication.
Assisted with check-in and check-out procedures to enhance guest experience. Contributed to efficient operations by organizing necessary documentation.
Scheduled appointments and procedures to optimize workflow efficiency. Coordinated with team members to facilitate timely patient care. Assisted in managing daily operations to support organizational goals.
Validated insurance eligibility and collected copayments to ensure seamless patient transactions.
Managed referral processes to ensure seamless patient transitions.
Assisted with patient intake and vital processes to support accurate collection of medical history.
Compiled and organized patient records for chart preparation.
Oversaw prescription request management to ensure timely processing.
Ensured maintenance of cleanliness and organization in designated areas.

Customer service

JCPenney

Arlington, Texas

09.2019 - 11.2020

Provided customer service support and handled customer inquiries.
Maintained neatness of apparel
Assist with execution of Inventory
Restocking
checkout processes
Answer incoming calls