Dejah Stoddard
Laurens
Summary
Certified Medical Assistant seeking a remote healthcare role supporting patient outreach, monitoring, and care coordination. Experienced in EMR documentation, patient communication, vital sign monitoring, and administrative clinical support. Known for compassionate patient engagement, strong documentation accuracy, and maintaining strict HIPAA compliance in fast-paced healthcare environments. Recognized for enhancing patient experiences through effective scheduling and compassionate care.
Overview
8
8
years of professional experience
Work History
Clinical Service Representative (CMA)
Prisma Urgent Care
Simpsonville, SC
09.2023 - Current
- Answer patient calls, manage messages, and coordinate follow-ups across departments
- Document patient interactions and updates accurately within EMR systems
- Assist with patient communication, scheduling support, and care updates
- Maintain accurate records while ensuring HIPAA-compliant workflows
- Provided exceptional patient support, ensuring seamless communication between medical staff and patients.
Clinical Medical Assistant (PRN)
Laurens Community Care Center
Laurens, SC
08.2023 - 09.2024
- Assisted in patient assessments, documenting medical histories and vital signs for accurate healthcare delivery.
- Managed appointment scheduling and follow-up calls to enhance patient experience and clinic efficiency.
- Administered medications and vaccinations under physician supervision, ensuring compliance with safety protocols.
- Coordinated laboratory specimen collection and processing, facilitating timely diagnostic results for patient treatment plans.
Certified Nursing Assistant
Clipboard Health (Travel Agency)
Greenville, SC
10.2019 - 07.2023
- Recorded vital signs, intake/output, and patient condition updates
- Maintained accurate EMR documentation and electronic shift reporting
- Followed care plans and communicated condition changes to nursing staff
- Adapted to electronic documentation systems and virtual communication workflows
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
Certified Nursing Assistant
Homestead Hospice
Greenville, SC
07.2018 - 07.2019
- Maintained detailed patient notes and communicated updates to nursing staff
- Provided daily living assistance and comfort-focused patient care
- Supported families through compassionate communication and documentation
- Monitored vital signs and reported changes to healthcare team.
- Trained new aides on best practices in patient care and safety protocols.
Education
Certified Medical Assistant -
Village Career Center
Anderson, SC01-2024
Medical Physician Clerk Certification -
Greenville Technical College
Greenville, SC01-2019
Certified Nurse Assistant -
Ignite Healthcare Institute
Greenville, SC01-2018
Basic Life Support (BLS) -
Ignite Healthcare Institute
Greenville, SC01-2018
Skills
Electronic Medical Records (EMR)
Patient Scheduling
Phone Triage
Secure Messaging
Clinical Documentation
HIPAA Compliance
Patient Education & Support
Vital Signs Monitoring
Remote Documentation
Data Entry Accuracy
Time Management
Telehealth Services
Multitasking Profiency
Care Coordination
Timeline
Clinical Service Representative (CMA)
Prisma Urgent Care
09.2023 - Current
Clinical Medical Assistant (PRN)
Laurens Community Care Center
08.2023 - 09.2024
Certified Nursing Assistant
Clipboard Health (Travel Agency)
10.2019 - 07.2023
Certified Nursing Assistant
Homestead Hospice
07.2018 - 07.2019
Certified Medical Assistant -
Village Career Center
Medical Physician Clerk Certification -
Greenville Technical College
Certified Nurse Assistant -
Ignite Healthcare Institute
Basic Life Support (BLS) -
Ignite Healthcare Institute