Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deseri Gonzalez

Chicago,IL

Summary

Dynamic security professional with extensive experience at Titan Security, skilled in firearms proficiency and CPR. Proven track record in enhancing safety protocols and fostering strong relationships with clients and staff. Recognized for exceptional reliability and dedication to maintaining a secure environment while effectively managing emergency response training and compliance audits.

Overview

11
11
years of professional experience

Work History

Armed Security Officer

Accord Protective Group
11.2023 - Current
  • Monitored premises to ensure safety and compliance with security protocols
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Developed and maintained relationships with clients to understand their security needs
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.

Assistant Security Manager

Titan Security
12.2017 - Current
  • Assisted in developing and implementing security policies and procedures to enhance operational efficiency.
  • Conducted regular audits of security practices, identifying areas for improvement and ensuring adherence to regulations.
  • Coordinated training sessions for staff on emergency response protocols and security awareness initiatives.
  • Analyzed incident reports to identify trends, recommending strategic adjustments to enhance overall safety measures.
  • Developed strong relationships with management, employees, and vendors to foster a culture of shared responsibility for security matters.
  • Fostered a positive work environment by leading by example and consistently exhibiting professionalism and dedication to the safety of all personnel.
  • Coordinated special events logistics from a security perspective ensuring adequate staffing, proper equipment deployment, and effective security protocols.
  • Monitored security systems to ensure compliance with safety protocols and minimize risks.

Sales Floor Lead

Target
09.2014 - 09.2017
  • Assisted team members in maintaining sales floor organization and presentation.
  • Learned product knowledge to effectively support customer inquiries and enhance shopping experience.
  • Adapted quickly to new tasks and systems, ensuring smooth daily operations.
  • Collaborated with colleagues to promote seasonal sales and special promotions.
  • Participated in training sessions to develop skills in merchandising and customer service techniques.

Education

No Degree - Criminal Justice

Wilburt Wright College
Chicago, IL
06-2028

High School Diploma -

Kelvyn Park High School
Chicago, IL
06-2012

Skills

  • Firearms proficiency
  • Armed security guard certification
  • Reliable and responsible
  • CPR certified
  • First aid certified
  • First aid training
  • Body armor usage
  • Report writing

Timeline

Armed Security Officer

Accord Protective Group
11.2023 - Current

Assistant Security Manager

Titan Security
12.2017 - Current

Sales Floor Lead

Target
09.2014 - 09.2017

No Degree - Criminal Justice

Wilburt Wright College

High School Diploma -

Kelvyn Park High School

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