Deseriee Pierce
Harvey,Louisiana
Summary
Dynamic leader with strong visual merchandising and customer service skills. Proven ability to mentor and train teams, driving sales performance and enhancing customer experiences.
Overview
28
28
years of professional experience
Work History
Ladies Shoes Captain
Macys Department Store
Metairie, Louisiana
09.2015 - Current
- Trained and mentored new team members on store policies.
- Implemented visual merchandising standards to improve product displays.
- Conducted regular staff meetings to communicate updates and expectations.
- Collaborated with departments to plan promotional events and sales activities.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Processed incoming truck shipments by organizing and placing merchandise on the sales floor.
- Coached staff on customer service and recommended strategies to enhance business performance.
- Led a team of sales representatives to achieve monthly performance targets.
- Analyzed market trends to identify opportunities for growth and expansion.
- Developed sales plans and strategies to meet team goals and drive revenue growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff to align on quarterly and annual goals and objectives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Lead
Huntington Ingalls Industries
Bridge City, La
01.2007 - 02.2012
- Prepared drawings and technical specifications for shipbuilding projects.
- Executed daily duties with accuracy and efficiency to support project objectives.
- Supervised daily fabrication activities to ensure efficient workflow.
- Trained and mentored new team members on safety and operational procedures.
- Evaluated employee performance and delivered constructive feedback to enhance skills.
- Monitored the progress of fabrication tasks, ensuring they were completed within established deadlines.
- Clarified policies and procedures while onboarding new team members.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Identified and proposed growth opportunities to encourage employee motivation.
engineering Aligment
Northrop Grumman
Bridge City, La
07.2003 - 02.2006
- Performed quality inspections on incoming materials and finished products to ensure adherence to specifications.
- Trained staff on quality standards and best practices for compliance.
- Partnered with cross-functional teams to pinpoint and implement process improvements.
- Utilized quality management software to track defects and performance metrics.
- Maintained records of all products manufactured in accordance with documentation requirements.
- Teamed with quality members and leaders to track and maintain compliance with quality standards.
- Ensured safe working conditions through regular safety inspections and risk assessments.
Fabrication Lead
Avondale Shipyard
Bridge City, La
08.1998 - 03.2003
- Supervised fabrication processes to ensure quality and safety standards.
- Trained new employees on fabrication techniques and safety protocols.
- Conducted inspections of fabricated components for compliance with specifications.
- Completed inspections and quality checks per maintenance schedule to ensure compliance with quality standards.
- Managed production run scheduling to optimize resource utilization and control costs.
- Enforced adherence to company policies regarding health and safety regulations in the workplace.
- Organized materials, tools and equipment needed for fabrication operations.
- Documented work activities, tracking time spent per task and associated costs for accurate project management.
- Ensured all safety protocols were followed in the fabrication shop at all times.
- Performed welding operations using MIG and TIG welding machines according to blueprints or drawings.
- Inspected welds for conformance to specifications and approved it before further processing.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Administrative Coordinator
National Tech
Bridge City , LA
01.1998 - 08.1998
- Coordinated communication with vendors and clients to facilitate seamless operations.
- Developed onboarding materials and facilitated information sessions for new employees.
- Developed training materials to onboard new staff members efficiently.
- Streamlined organization and maintenance of filing systems for sensitive documents.
- Answered phone calls, provided information, and connected callers to appropriate personnel.
- Gathered, entered and updated data to maintain departmental records and databases.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Worked with finance department to file receipts and reimbursements.
Education
High School Diploma -
Dr. Alfredo M Aguayo
Ponce, P.R05-1990
Computer Data Entery
Ponce Technology College
Ponce, P.RSkills
- Visual merchandising
- Orientation and onboarding
- Customer service
- Adaptability and flexibility
- Point of sale POS software
- Problem-solving
- Task prioritization
- Teamwork
- Problem solving
- Quality inspection
Languages
Spanish
Full Professional
Work Preference
Job Search Status
Not actively lookingSalary Range
$60000/yr - $200000/yrTimeline
Ladies Shoes Captain
Macys Department Store
09.2015 - Current
Lead
Huntington Ingalls Industries
01.2007 - 02.2012
engineering Aligment
Northrop Grumman
07.2003 - 02.2006
Fabrication Lead
Avondale Shipyard
08.1998 - 03.2003
Administrative Coordinator
National Tech
01.1998 - 08.1998
High School Diploma -
Dr. Alfredo M Aguayo
Computer Data Entery
Ponce Technology College