Hi, I’m
Melissa Smith
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
years of professional experience
1994
years of post-secondary education
1
Certification
Work History
Boscovs Warren
Retail associate in jewelry and shoes
11.2024 - 06.2025
Job overview
- Assisted customers in locating merchandise and addressing inquiries.
- Maintained organized and visually appealing product displays throughout the store.
- Processed transactions efficiently using point-of-sale systems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Rainbow PreschoolWarren
Preschool Assistant Teacher
08.2018 - 05.2025
Job overview
- Assisted lead teacher in planning and implementing lesson activities for children.
- Supported classroom management by maintaining a positive and engaging learning environment.
- Supervised children's playtime, ensuring safety and promoting social interactions.
- Helped children develop basic motor skills through structured games and activities.
- Encouraged children's creativity through arts and crafts projects.
- Communicated with parents regarding children's progress and classroom events.
Vitamin ShoppeWarren
Health Enthusiast
10.2023 - 11.2024
Job overview
- Educated customers on health products and nutrition benefits.
- Assisted in product selection and tailored recommendations for individual needs.
- Maintained inventory levels, ensuring product availability and organization.
- Counseled patients on preventive care to improve general health and well-being.
- Participated in regular team meetings to discuss service improvements and updates.
- Collaborated with team members to improve service delivery standards.
- Stocked shelves with products to maintain organized displays.
- Assisted customers in locating products and answering inquiries.
- Conducted regular checks for product expiration dates and quality.
Education
Steel Center Vocational School Elizabeth , Pa
Cosmetology from C
08.1987 - 07.1990
West Mifflen Area High School West Mifflin, PA
Skills
- Customer service
- Point-of-sale systems
- Visual merchandising
- Inventory management
- Classroom management
- Child development
- Customer education
- Product knowledge
- Effective communication
- Conflict resolution
- Reliable and punctual
Certification
Cpr
First Aid
Child development
Background check for working with children
Timeline
Retail associate in jewelry and shoes
Boscovs
11.2024 - 06.2025
Health Enthusiast
Vitamin Shoppe
10.2023 - 11.2024
Preschool Assistant Teacher
Rainbow Preschool
08.2018 - 05.2025
Steel Center Vocational School
Cosmetology from C
08.1987 - 07.1990
West Mifflen Area High School
06.1990