Desha Dillahunt
Saint Albans,NY
Summary
Professional with a strong work ethic and a proactive attitude, who is able to learn quickly and is committed to achieving success. Exceptional work ethic and effective communication skills. Passionate about contributing to a dynamic team and supporting the organization's goals.
Overview
2
2
years of professional experience
Work History
Cashier/Manager
Bikestar Boutique
Saint Albans, NY
08.2021 - 11.2023
- Provided customer service by greeting and answering inquiries about products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed executive team members for successful and timely project execution.
- Developed strategies for improving customer service standards throughout the company.
Education
Bachelor of Science - Criminal Justice
Post University
Waterbury, CT05-2024
Skills
- Cash Handling
- Returns processing
- POS Systems
- Cash Register Operation
- Inventory Management
- POS system operations
- Cleaning and sanitizing
- Guest inquiries
- Order Verification
- Scanner operations
- Organizational abilities
- Cash Management
- Customer Assistance
- Product Recommendations
- Customer Service
- Payment Processing
- Strategic Planning
- Time Management
- Cross-Functional Teamwork
- Cross-functional team management
- Team Leadership
- Sales management
- Expense Tracking
- Certified in CPR
- Emergency Management
- Problem-solving abilities
- Self Motivation
- Effective Communication
- Goal Setting
- Creative Strategies
- Creative
- Dedicated and Strong Work Ethic
- Strong Work Ethic and Dependable
- Hardworking
- Networking
- Friendly, Positive Attitude
- Computer Skills
- Dependable and Responsible
Accomplishments
- Made the Dean's List
References
References available upon request.
Timeline
Cashier/Manager
Bikestar Boutique
08.2021 - 11.2023
Bachelor of Science - Criminal Justice
Post University