Deshanay Alexander
Berrien Springs
Summary
Recent graduate with a strong interest in supporting mental health and well-being. Skilled in communication, critical thinking, documentation, and relationship building through academic projects and professional experiences. Committed to protecting vulnerable populations, promoting family stability, and working collaboratively with multidisciplinary teams. Seeking an opportunity to begin a career that makes a meaningful impact on the lives of children and families.
Overview
5
5
years of professional experience
Work History
Travel Teller
Huntington Bank
01.2021 - 11.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Calculated and secured safe at end of shifts.
Cashier
Mcdonalds
06.2017 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Psychology
The University of Arizona Global Campus
Chandler, AZ04-2026
Bachelor of Arts - Child Development
The University of Arizona Global Campus
Chandler, AZ04-2026
Skills
- Exceptional customer service
- Adaptability
- Time management
- Cash handling
- Patience and empathy
- Critical thinking
- Technology literacy
- Conflict resolution techniques
- Teamwork and cooperation
- Goal setting and achievement
- Child development
- Attention to detail
Timeline
Travel Teller
Huntington Bank
01.2021 - 11.2022
Cashier
Mcdonalds
06.2017 - 01.2021
Bachelor of Arts - Psychology
The University of Arizona Global Campus
Bachelor of Arts - Child Development
The University of Arizona Global Campus