DeShantel Miller

Customer-Centered Professional experienced in delivering exceptional service and resolving complex concerns. Cultivated strong relationships through volunteer service that reflects reliability and commitment to helping others. Personable Teller recognized for accountability and accuracy while assisting customers with transactions and inquiries.

Motivated banking professional with experience in delivering exceptional customer service, cash handling, and cross-selling bank products. Known for maintaining accurate transaction records, demonstrating strong numeracy skills and adhering to regulatory requirements. Have contributed positively to team efforts through effective communication and problem-solving abilities. Possess strong knowledge of banking principles and procedures.

• Brians Place, Program Assistant, Winston-Salem, NC, 2017, Present, Assist residents with basic needs, including check-ins, schedules, forms, and navigating program rules., Provide administrative support, including filing, answering phones, data entry, and maintaining records., Help implement program activities, such as life-skills classes, group sessions, job-readiness workshops, or community meetings., Provide administrative support, including filing, answering phones, data entry, and maintaining records.
• Kingdom Life Christian Church, Church Volunteer, Winston-Salem, NC, 2010, Present, Supported individuals and families by providing guidance, encouragement, and resource connections, fostering a welcoming and inclusive environment for all community members., Advocated for the needs of congregants by actively listening, identifying barriers, and helping connect people with appropriate support services and community programs., Communicated with diverse groups in a respectful, compassionate manner, ensuring that every individual felt heard, valued, and supported., Assisted in organizing outreach initiatives, community events, and service projects designed to strengthen local engagement and expand access to essential resources.