Deshard Hicks
Reisterstown
Summary
Recognized for exceeding sales goals through effective product recommendations and exceptional service orientation. Skilled in inventory control and money handling, fostering positive customer relationships while maintaining a professional demeanor. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Weis Markets Inc
07.2023 - 07.2025
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server
Elior North America
09.2022 - 04.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Dollar Tree
05.2022 - 08.2022
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Produce Associate
Walmart
10.2020 - 04.2021
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
Computer Technology
Bowie State University
05-2024
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Verbal/written communication
- Inventory control procedures
- Positive and professional
- Product sales
- Calm demeanor
- Retail store operations
- Service oriented
- Exceeds sales goals
- Money handling
Timeline
Sales Associate
Weis Markets Inc
07.2023 - 07.2025
Server
Elior North America
09.2022 - 04.2024
Cashier
Dollar Tree
05.2022 - 08.2022
Produce Associate
Walmart
10.2020 - 04.2021
Computer Technology
Bowie State University
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