DESHAWN BLANKS
Summary
Detail-oriented healthcare professional with a B.S. in Healthcare Management and Lean Six Sigma Green Belt Certification. Strong background in data analysis, accreditation support, regulatory compliance, and process improvement within academic and clinical healthcare environments. Skilled at synthesizing complex information, producing performance dashboards, and collaborating with leadership on quality improvement initiatives that align with institutional standards and accreditation requirements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Access Representative
UAB St. Vincent's
09.2024 - Current
- Facilitated daily patient registration processes for up to 75 patients, ensuring data accuracy and streamlined entry for institutional reporting.
- Collaborated across departments to refine workflows, reducing appointment wait times and improving service timelines aligned with compliance standards.
- Developed a system to prioritize patients based on acuity and departmental availability, supporting performance metric goals.
Patient Account Representative
Cooper Green Mercy Health Services
12.2023 - 09.2024
- Audited and resolved over 300 Medicaid claims, reducing backlog and improving overall compliance with reimbursement guidelines.
- Partnered with coding team to identify and address root causes of denials; led data-driven initiatives that increased claim approval rates.
- Contributed to regulatory readiness by improving documentation accuracy and maintaining up-to-date payer requirements.
Tele-ICU Data Processing Specialist
UAB Hospital
03.2023 - 12.2023
- Managed 100+ daily ICU data entries across multiple platforms, contributing to institutional quality reporting and fall incident tracking.
- Produced daily metrics dashboards on key indicators (e.g., mortality, falls, admissions) used in compliance reviews and performance evaluations.
- Supported institutional reviews by ensuring timely and complete data submission for GME and patient safety initiatives.
Acute Therapy Rehab Tech
UAB Hospital
09.2022 - 03.2023
- Assisted clinical teams in supporting patient engagement and compliance in post-acute care settings.
- Maintained accurate treatment logs and contributed to outcome reporting used in care evaluations.
Healthcare Administration Intern
Complete Health
08.2022 - 12.2022
- Supported continuous quality improvement (CQI) efforts by reviewing denial patterns and proposing actionable solutions.
- Participated in cross-functional team meetings addressing operational efficiencies, compliance readiness, and reporting processes.
- Contributed to performance report preparation by compiling monthly billing metrics and summarizing trends.
Education
Bachelor of Science - Healthcare Management
University of Alabama at Birmingham
Skills
- Quality Improvement & Corrective Actions
- Data Compilation & Dashboard Reporting
- Institutional Compliance & Documentation
- Stakeholder Communication & Follow-Up
- Accreditation Software
- Healthcare KPIs & Metrics Tracking
- Root Cause Analysis
- Meeting Planning & Agenda Coordination
Websites
Certification
Lean Six Sigma Green Belt, Six Sigma Global Institute
Timeline
Patient Access Representative
UAB St. Vincent's
09.2024 - Current
Patient Account Representative
Cooper Green Mercy Health Services
12.2023 - 09.2024
Tele-ICU Data Processing Specialist
UAB Hospital
03.2023 - 12.2023
Acute Therapy Rehab Tech
UAB Hospital
09.2022 - 03.2023
Healthcare Administration Intern
Complete Health
08.2022 - 12.2022
Bachelor of Science - Healthcare Management
University of Alabama at Birmingham