DESHAWN CARTHEN
Advocus National Title Insurance
Chicago,USA
2027
years of professional experience
Detail-oriented administrative professional with experience coordinating operations, managing confidential documentation, supporting workflows, and serving as a liaison between clients, teams, and stakeholders. Skilled in organization, scheduling, correspondence, and process management with a strong ability to prioritize tasks and meet deadlines.
Work History
Administrative/Real Estate Closing Coordinator
2 Years 7 Months- Coordinate residential and commercial real estate closings from file opening through post-closing, ensuring accurate and timely completion of transactions.
- Manage administrative operations by maintaining confidential client files, closing documents, regulatory records, and transaction data.
- Schedule closings and serve as the main point of contact for clients, lenders, attorneys, agents, and internal departments.
- Prepare, review, and distribute closing packages while verifying documents for accuracy, completeness, and compliance.
- Monitor transaction timelines, track outstanding items, and follow up with stakeholders to meet closing deadlines.
- Handle incoming phone calls, route and transfer calls appropriately, and provide professional communication support.
- Prepare and distribute correspondence, memos, and transaction-related updates while maintaining organized records.
Unit Secretary
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Managed medical records and documentation, maintaining compliance with hospital policies.
- Coordinated patient scheduling and appointments, ensuring timely access to care.
- Facilitated communication between healthcare providers and patients, enhancing service delivery.
- Mentored junior secretarial staff, fostering a collaborative team environment focused on excellence.
Administrative Assistant, Chicago
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing sensitive documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in preparing meeting agendas and taking detailed minutes.
- Trained new team members on office procedures and software applications.
- Supported customer inquiries through phone and email correspondence.
- Maintained organized filing systems for documents and records management.
Education
Bachelor of Business Administration
University
Skills
Client management
Transaction monitoring
Deadline-oriented
Deadline-oriented
Multitasking proficiency
Team collaboration
Timeline
Administrative/Real Estate Closing Coordinator
Advocus National Title Insurance
01.2024 - CurrentRead More
Unit Secretary
Saint Anthony’s Hospital
2021 - 01.2024Read More
Administrative Assistant, Chicago
The Room Place
2018 - 2021Read More
Columbia College
Bachelor of Business Administration
Read More