Overview
Work History
Education
Skills
Timeline
Generic

Deshawn Smith

Overview

16
16
years of professional experience

Work History

Bell Attendant

Renaissance Hotel
The Bronx, NY
08.2023 - Current
  • Processed check-ins and check-outs efficiently while maintaining accuracy in billing procedures.
  • Monitored security cameras in the lobby area to ensure safety of both customers and staff.
  • Answered guest inquiries regarding hotel services, facilities and hours of operation.
  • Conducted safety inspections on all equipment used by bell attendants on a daily basis.
  • Coordinated transportation needs for arriving and departing guests.
  • Greeted guests with a friendly and welcoming attitude.
  • Assisted guests with luggage storage and retrieval.

Bell Attendant

The Jane
Manhattan, NY
05.2021 - 04.2025
  • Processed check-ins and check-outs efficiently while maintaining accuracy in billing procedures.
  • Enforced hotel policies regarding noise levels, smoking areas.
  • Coordinated transportation needs for arriving and departing guests.
  • Assisted with room moves when necessary due to overbooking situations.
  • Managed the flow of traffic at the front desk during peak times.
  • Assisted guests with luggage storage and retrieval.
  • Ensured that all incoming calls were answered promptly and professionally.
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.

Steward

The Fitzpatrick Hotel
Manhattan, NY
07.2015 - 06.2021
  • Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
  • Reported any necessary repairs or replacements needed for kitchen equipment.
  • Followed all company guidelines related to food safety standards during meal preparation.
  • Assisted cooks with preparing ingredients for meals or snacks.
  • Stocked supplies such as food items in refrigerators, freezers, cupboards.
  • Provided support during inventory counts, ensuring accurate tracking of kitchen assets.
  • Swept and mopped dining areas to provide clean surfaces.
  • Facilitated efficient waste disposal and recycling processes, adhering to environmental standards.

Assistant Manager

Checkers Rally's
Indianapolis, IN
05.2009 - 06.2014
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

GED -

King High School
New York
08-1999

Some College (No Degree) - Computational Science

Indiana University, Purdue University Indianapolis
Indianapolis, IN

Skills

  • Networking and relationship management
  • Policy enforcement and compliance
  • Guest services and support
  • Luggage logistics
  • Ticketing systems
  • Cash handling
  • Hotel operations
  • Security monitoring
  • Valet parking operations

Timeline

Bell Attendant

Renaissance Hotel
08.2023 - Current

Bell Attendant

The Jane
05.2021 - 04.2025

Steward

The Fitzpatrick Hotel
07.2015 - 06.2021

Assistant Manager

Checkers Rally's
05.2009 - 06.2014

GED -

King High School

Some College (No Degree) - Computational Science

Indiana University, Purdue University Indianapolis

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Deshawn Smith