Obtain a position that will utilize my skills and achieve a higher understanding to promote the business goal of my employer and self. very Multi-talented In any job or filed. Im consistently rewarded for success In meeting all standards/goals and operational improvements. Much Experienced in policy development, customer service and staff management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall success to a job.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Assistant
Emory University Hospital Midtown
03.2022 - Current
Coordinated with other healthcare personnel to deliver quality patient care.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Explained imaging procedures to patients, offering comfort and assistance.
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Warmly greeted patients and visitors and made each feel welcome.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Warehouse Associate
Amazon
11.2019 - 02.2023
Loaded truck and properly secured items to prevent damage for deliveries
Updated routes based on weather and road conditions in real time to decrease delivery times
Completed rush deliveries on tight timetables to satisfy customer needs
Completed on-time deliveries by choosing best and most efficient routes
Delivered multiple orders at once
Communicated customer complaints, requests and feedback to company management for swift resolution
Accurately recorded delivery, payment and route information using mobile software
Part time on off days outside of my full time job using my own schedule and time.
Cherry picker use.
Reach truck experience on dock floors unloading and loading trucks.
Warehouse Fulfillment Associate
DHL ASOS
11.2018 - 03.2020
Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
Pallet jack control
Assist shipping and receiving unloading trucks.
Picking, Packing, Inventory Control, Receiving, Shipping, ETC.
Operated multiple types of cherry picker and reach truck equipment in utility maintenance environments with zero safety incidents.
Unloaded and stacked materials by raising and lowering lifting devices such as reach trucks and electric pallet jack.
Maneuvered forklift safely in congested and confined areas.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Used proper equipments and followed safety guidelines for both cherry picker and reach truck.
Used an hand held RF scanner and zebra to complete information correctly as well as transfer barcodes.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Performed loading and unloading duties to move items from delivery trucks and shipping containers.
Used pallet jacks, cherry picker and reach truck to move merchandise.
Transported products with electric pallet jack or reach truck to prepare for shipping.
Shift Manager
Sbarro
11.2017 - 12.2019
Kept employees operating productively and working on task to meet business and customer needs
Achieved substantial points by using market expertise and business knowledge to make proactive decisions
Trained and mentored new employees to maximize team performance
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
Tracked receipts, employee hours and inventory movements
Managed schedules, accepted time off requests and found coverage for short shifts
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shift Manager
Your Pie Perimeter
01.2015 - 10.2017
Supervised a team of 8 or more employees also provided on the job training for new hires
Performed inventories and restock supplies
Clearly communicated in store promotions, plans and coordinate advertising campaigns
Responded to customer inquiries and complaints
Reduced workflow inconsistencies by recruiting and hiring capable staff members
Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Delivery services
ALWAYS went above and beyond for customers and employees needs.
Education
Ga Piedmont Tech College -
Georgia Charter Achievement -
01.2016
Skills
Microsoft Office & Adobe (Excel, Outlook, Power Point, Word, PDF)
Excellence communication skills
Strong team building and team efficiency, high initiative
Ability to work in a fast paced environment
Advertising
Inventory Control
Team building
5 years management, 7 years retail, 7 years customer service, 3 years warehouse operations
Safety
Materials handling
Goal development
Dietary aide/Cafeteria assistant
Delivery Services
Safety and Security Procedures
Patient Care
Patient Support
Heavy Lifting
Lifting Device Safety
Loading and Unloading
Materials Handling
Equipment Operations
Shipping and Receiving
Forklift Operation
Certification
SafeServ certification: Food Handling
Alcohol License
Additional Information
Seasonal work I've completed before - Ross Dress for less - Walmart warehouse - Server-warehouse operations.
Sr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory MidtownSr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory Midtown
Registered Nurse, Medical-Surgical Unit at Emory University Hospital MidtownRegistered Nurse, Medical-Surgical Unit at Emory University Hospital Midtown