De'Shawna Jackson
Fort Lauderdale,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. I'm a Friendly Bartender with exceptional upselling and communication skills. Successful in delivering quality service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Bartender
Porthole Pub
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Server/Bartender
Duffy's Sports Grill
08.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Event Bartender
Elite Staffing
09.2021 - Current
- Poured and prepared mixed drinks for over 500 customers during events.
- Provided a positive guest experience.
- Respond to guest questions and requests with friendly and knowledgeable service.
- Establish rapport with guests, cater to all request and resolve service issues in a timely manner.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies for events.
- Mixed unique and interesting cocktails for customers, including bar specials.
Education
No Degree - Bartending
Elite Bartending School And Staffing
Fort Lauderdale, FL10.2021
High School Diploma -
North Miami Senior High School
North Miami, FL06.2011
Skills
- Suggestive Selling
- Food Preparation
- Health Codes Compliance
- Beverage Preparation
- Food Running
- Menu Memorization
- Payment Processing
- Licensed (bartender)
Timeline
Bartender
Porthole Pub
03.2022 - Current
Event Bartender
Elite Staffing
09.2021 - Current
Server/Bartender
Duffy's Sports Grill
08.2021 - 03.2022
No Degree - Bartending
Elite Bartending School And Staffing
High School Diploma -
North Miami Senior High School