DESHENAI MILISITS-SLUSAR
Summary
Ambitious, compassionate, and patient graduate of Southern New Hampshire University with a strong commitment to higher and continuing education. Proven leadership skills and the ability to excel under pressure, coupled with exceptional time management abilities both independently and collaboratively. Proficient in fostering meaningful connections with students and peers through attentive listening and empathy. Driven by a profound aspiration to empower others in attaining their objectives.
Overview
7
7
years of professional experience
Work History
Admissions Advisor (Remote)
The American College of Financial Services
06.2023 - Current
- Advised prospective students by assessing their interests, strengths, and academic backgrounds to recommend degree programs that align with their goals and potential.
- Clearly explained the college’s admissions process, program offerings, tuition and fee structure, and scholarship opportunities to help students make informed enrollment decisions.
- Utilized communication tools such as PeopleSoft, Sugar CRM, Microsoft Outlook, Office Suite, 8x8, and Microsoft Teams to maintain timely and professional interactions with students, families, and colleagues—consistently responding within two business hours.
- Maintained accurate records of student inquiries, applications, and admissions progress to ensure seamless enrollment experiences and data-driven recruitment strategies.
- Built and nurtured positive relationships with prospective students, families, alumni, faculty, and administrative staff to enhance engagement and support enrollment goals.
- Led informational workshops and participated in college committees to promote the institution, strengthen internal collaboration, and improve recruitment practices.
- Conducted follow-up meetings with admitted and enrolled students to confirm satisfaction, address concerns, and support long-term student success.
TPCP Program Academic Advisor
The American College of Financial Services
05.2025 - Current
- Advised prospective and current students by assessing their interests, strengths, and academic backgrounds to recommend degree programs aligned with their goals and potential.
- Provided individualized support to students experiencing academic and personal difficulties, ensuring they met extension requirements and accessed appropriate campus resources.
- Guided students through the admissions process, including application steps, course selection, tuition structure, and scholarship opportunities.
- Responded to curriculum and enrollment-related inquiries with accuracy and efficiency, resolving issues through platforms such as PeopleSoft, Sugar CRM, Outlook, and Microsoft Teams.
- Maintained professional, timely communication—responding to all student inquiries within two business hours and ensuring students could self-enroll through clear, effective email guidance.
- Gained rapid proficiency in managing the TPCP inbox, independently resolving student concerns and directing them to tools like the TPCP 103 Knowledge Guide for additional support.
- Built strong relationships with students, alumni, faculty, and administrators to foster a supportive admissions experience and promote student success.
- Participated in college committees and led workshops to improve collaboration, support institutional goals, and enhance student engagement.
Daycare Preschool Teacher
Small World Early Learning Center
07.2019 - 08.2021
- Researched and organized best practices for my classroom that all my students and parents enjoyed.
- Responded to parent concerns with active listening to make sure they felt heard, understood, and supported as we created plans for their children and navigated challenges.
- Learned and followed all ethical and regulatory principles to promote safety, transparency, and an optimal learning environment for everyone.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Manchester, NH09.2022
Skills
- Consistent Reliability
- Flexible Problem-Solving
- Proficient Organizational Skills
- Enrollment Process Coordination
- Prospective Student Engagement
- Student Assistance
Key Competencies
- Community Service: National Society of Leadership and Success, Alpha Sigma Lambda Honor Society, Academics Culture Committee, Student Experience Committee
Timeline
TPCP Program Academic Advisor
The American College of Financial Services
05.2025 - Current
Admissions Advisor (Remote)
The American College of Financial Services
06.2023 - Current
Daycare Preschool Teacher
Small World Early Learning Center
07.2019 - 08.2021
Bachelor of Arts - Human Services
Southern New Hampshire University