To obtain a position with a company/agency that will offer a variety of challenges and responsibilities where my abilities can be fully utilized.
Hi, I’m
Deshon Signal
Spring,TX
Summary
Overview
11
years of professional experience
Work History
Clean Harbors
Field Service Technician II
04.2021 - 08.2024
Job overview
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
Ezcel Modular Scaffold
Scaffolding lead man
04.2019 - 01.2021
Job overview
- Figured, build, and demo scaffolding throughout refinery
- Performed routine maintenance
- Provided accurate measurements and estimates for all projects
- Consistently assumed additional responsibilities and worked extended hours to meet projects deadlines
- Prepared and cleaned construction sites by staging material or removing debris
- Loaded and unloaded building materials used for the construction of scaffolding
- Set ladders and scaffolds in place to follow company and OSHA standards.
Toyota
Used Car Sales
10.2019 - 05.2020
Job overview
- Approaching potential clients, presenting car capabilities, assessing customer needs and requirements, understanding their interest and concerns, helping hesitant customers to make a decision, and closing sales
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
East Jefferson general hospital
Patient Transporter
06.2014 - 03.2017
Job overview
- Alerts nursing staff immediately to any signs of patient distress or equipment malfunction
- Maintains equipment and reports equipment needing repairs
- Adheres to facility confidentiality and patient's rights policy as outlined in the facilities HIPPA policies and procedures
- Properly and safely transports patients, secures IVs, drainage tubes, etc., and secures patient
- In accordance with the transportation of patients, uses wheelchairs and other approved rolling stock to carry out the essential duties of the position
- Communicates effectively with nursing personnel, clinicians, technicians or reception and dispatch
- Ensures the comfort of the patient by being attentive
- Offers blankets, checks modesty and only engages in appropriate conversation involving patients
- Never transports patients in severe pain.
winn dixie
Store Stocker
02.2014 - 05.2016
Job overview
- Keep retail stores properly stocked for customers by unloading product deliveries and moving the product to the sales floor
- Maintain the visual presentation of the sales floor, as well as greeting customers and assembling products for displays and for customers as needed
- Maintain a positive attitude, be energetic and remain service focused
- Able to lift up to 70 pounds
- Knowledge of tools and light industrial products or willingness to learn.
Education
Delgado community collegeNew Orleans, LA
Bechelor of business management
05.2015
University Overview
Skills
- Teamwork/collaboration
- Service coordinator
- Critical thinking skills
- Adaptability
- Research policy
- Customer service
- Conflict resolution
- Customer service business management
- Problem-Solving
Additional Information
Additional Information
CRITICAL THINKING SKILLS, CUSTOMER SERVICE, TEAMWORK/COLLABORATION, ADAPTABILITY, CONFLICT RESOLUTION, SERVICE COORDINATIOR, RESEARCH POLICY, CUSTOMER SERVICE BUSINESS MANAGEMENTTimeline
Field Service Technician II
Clean Harbors
04.2021 - 08.2024
Used Car Sales
Toyota
10.2019 - 05.2020
Scaffolding lead man
Ezcel Modular Scaffold
04.2019 - 01.2021
Patient Transporter
East Jefferson general hospital
06.2014 - 03.2017
Store Stocker
winn dixie
02.2014 - 05.2016
Delgado community college
Bechelor of business management