Deshonay Mahan
Long Beach,CA
Summary
Dynamic Process Coordinator with a proven track record at Fashion Nova, enhancing team performance and streamlining operations. Skilled in coaching and mentoring, with a keen focus on quality control and customer satisfaction. Excelled in fostering teamwork and improving service delivery, driving significant operational improvements.
Overview
6
6
years of professional experience
Work History
Process Coordinator
Fashion Nova
10.2017 - 08.2023
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
Education
Jordan High School
Long Beach, CA06.2012
Skills
- Customer Focus
- Coaching and Mentoring
- Able to run the Department picking and packing
- Run coffee and high also keep an eye for SLA
- Team motivation
- Team lead
- Hard worker
- Assign associates in different functions of the wear house
- Quality Control
- Team building
- Problem-solving abilities
- Audit reporting
- Excellent Communication
Timeline
Process Coordinator
Fashion Nova
10.2017 - 08.2023
Jordan High School
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