DeShown Green
Lifetime Athletic Club
Sachse,TX
12
years of professional experience
Dynamic and results-driven professional with extensive experience at Jack in the Box, excelling in customer service and food safety. Proven ability to enhance team performance and streamline operations, leveraging strong multitasking skills and cash handling proficiency to drive efficiency and satisfaction in fast-paced environments.
Work History
Cafe Team Member
1 Year 3 Months- Prepared high-quality beverages following established recipes and standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted team members during peak hours to enhance workflow efficiency.
- Operated cash register, accurately processing transactions and managing cash flow.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Adapted to changing priorities and tasks in a fast-paced café environment.
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Built and broke down display cases, secured, and returned product to storage space to assist with opening and closing duties.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Determined customer needs, assisted with selection, and promptly served items to foster positive guest experience.
- Prepared sandwiches, soups, salads and beverages using grill, microwave, and steam tables to promote fresh and quality products.
- Ensured timely food preparation during peak hours by prioritizing tasks efficiently within the kitchen area.
- Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining attention to detail.
Delivery Driver
6 Years 4 Months- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Inspected vehicles for safety and maintenance compliance before each shift.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated with dispatch to confirm delivery schedules and address issues promptly.
- Managed delivery documentation, ensuring accuracy in tracking and reporting shipments.
- Maintained cleanliness and organization of vehicle for optimal operational efficiency.
- Adapted to changing delivery demands, demonstrating flexibility in route planning.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Shift Leader
10 Years 11 Months- Supervised daily operations to ensure team adherence to company policies and procedures.
- Trained new employees on customer service standards and food safety protocols.
- Managed inventory levels, ordering supplies to maintain efficient workflow during peak hours.
- Led shift meetings to communicate goals, address concerns, and enhance team performance.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Monitored food preparation processes for quality control and compliance with health regulations.
- Implemented training programs that improved employee retention and productivity rates.
- Collaborated with management to develop strategies for increasing sales during off-peak times.
Education
High School Diploma
Skills
Reliability and punctuality
Cash handling proficiency
Order taking accuracy
Barista expertise
Professionalism and etiquette
Food safety practices
Sanitation standards compliance
Point of sale systems
Excellent work ethic
Quick learner
Customer service
Team player
Cleaning and organization
Customer assistance
Efficient multitasking
Cleaning and sanitation
Food handling safety
Food safety
Cash handling
Accuracy and efficiency
Food preparation
Safe food handling
Customer focused
Phone orders
Inventory
Sales expertise
Timeline
Cafe Team Member
Lifetime Athletic Club
2025.04 - CurrentRead More
Delivery Driver
Greedy Money Trucking
2019.05 - 2025.09Read More
Shift Leader
Jack in the Box
2014.05 - 2025.04Read More
Berkner High School
High School Diploma
Read More