Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deshyra Elder

Tampa,FL

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Verizon
Tampa, FL
04.2021 - 07.2024
  • Respond promptly to customer inquiries and concerns via phone, emails, or chat
  • Resolve customer issues and complaints effectively and efficiently
  • Manage high volumes of inbound and outbound calls
  • Maintain accurate records of customer interactions and transactions.

CSR - Customer Service Representative

Bank of America
Tampa, FL
04.2020 - 01.2021
  • Respond promptly to customer inquiries and concerns via phone
  • Resolve customer issues and complaints effectively and efficiently
  • Manage high volumes of inbound and outbound calls
  • Maintain accurate records of customer interactions and transactions.

Education

High school diploma -

Chamberlain High School
Tampa, FL

Skills

  • Active listening
  • Multitasking
  • Adaptability
  • Typing
  • Problem solving
  • Communication skills
  • Microsoft Windows Server
  • Customer service
  • Computer skills
  • Data entry
  • Microsoft Office
  • Sales
  • Inside sales
  • Organizational skills
  • Time management
  • Office experience
  • Data Collection

Timeline

Customer Service Representative

Verizon
04.2021 - 07.2024

CSR - Customer Service Representative

Bank of America
04.2020 - 01.2021

High school diploma -

Chamberlain High School

Similar Profiles

CREATE PROFILE
Deshyra Elder