Desirae Burrell
North Las Vegas,NV
Summary
Adaptable and accurate in completing orders, replenishing serving stations, and cleaning spills. Assists servers by collecting payments, issuing receipts, and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Package Handler
Small Business
05.2022 - Current
- Completed daily orders with expert picking and packing of shipments.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all orders within established time frames to support timely deliveries.
- Verified packages met safety and security standards to reduce damage or errors in transit.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Monitored and maintained inventory of packing materials to minimize downtime.
Crew Member
McDonald's
05.2020 - 07.2023
- Worked front counter, drive-thru, and other areas.
- Worked well with teammates and accepted coaching from the management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members in achieving goals.
Education
Associate of Arts - Secondary Education
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma -
Mojave Jr./Senior High School
North Las Vegas, NV05.2023
Skills
- Stocking and Replenishing
- Cash Handling
- Company Standards
- Time Management
- Food Preparation and Safety
- Store Opening and Closing
- Food Running
- Taking Orders
- Balance Cash Drawers
- Crew Leadership
- Telephone Etiquette
- Table Setting Knowledge
Certification
- Food Handler License - July 2023- July 2025
Timeline
Barista
Starbucks
10.2023 - Current
Package Handler
Small Business
05.2022 - Current
Crew Member
McDonald's
05.2020 - 07.2023
Associate of Arts - Secondary Education
College of Southern Nevada
High School Diploma -
Mojave Jr./Senior High School