Desirae R. Geesaman
Waynesboro,PA
Summary
Dynamic organizational leader with a proven track record in driving company success through effective problem-solving and team-building strategies. Demonstrated expertise in supervisory roles, implementing training and morale-boosting initiatives that enhance employee engagement and performance. Known for quickly identifying areas for improvement and executing impactful changes to exceed customer service expectations.
Overview
6
6
years of professional experience
Work History
Assistant District Manager
Summit Recommerce Group
Chambersburg, PA
06.2022 - Current
- Led operational activities and provided guidance to managers.
- Aided in employee training and hiring processes.
- Ensured completion of projects and shifted coverage.
- Led store teams with steady positivity and strong guidance.
- Created measurable targets with set completion dates for managers.
- Conducted performance evaluations for team members.
- Resolved customer inquiries and complaints promptly.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Coordinated with marketing team to devise promotional campaigns that increased store traffic and revenue.
- Managed payroll protocols, monetary transactions, and inventory control enhancing operational flow.
- Assessed physical state of stores to ensure upkeep of fixtures, displays, and furniture.
- Managed event promotions to enhance brand visibility and increase traffic.
Manager
Uptown Cheapskate (Summit Recommerce group)
Chambersburg, PA
10.2021 - 06.2022
- Oversaw inventory management, including ordering, receiving, and stock optimization.
- Interacted with customers, providing help and collecting insights for optimal process enhancement.
- Coordinated work schedules for staff.
- Executed successful tactics for expanding market reach.
- Enhanced overall employee morale.
- Oversaw visual merchandising, ensuring high standards.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Conducted interviews to assess candidate qualifications.
- Studied sales data for insights, leading to strategy adjustments.
- Scheduled marketing events aimed at elevating brand recognition and accelerating revenue.
- Conducted bank runs timely to ensure accurate money management.
Assistant Manager
Kid to Kid (Summit Recommerce group)
Chambersburg, PA
11.2019 - 10.2021
- Cultivated strong working relationships among team members, management, and customers.
- Ensured complete resolution of customer issues and enhanced their overall experience.
- Ensured exceptional service by maintaining an enthusiastic and positive attitude.
- Regularly scanned racks, bins, and shelves to detect and rectify problems impacting pricing, merchandise freshness, or appearance.
- Utilized social media platforms to enhance consumer targeting and engagement.
- Managed opening and closing operations for the store.
- Conducted cross-training sessions for front-end team positions.
Retail Sales Associate
Kid to Kid
Chambersburg, PA
03.2019 - 11.2019
- Priced incoming store items from vendors with an automated data system.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
High School Diploma -
Waynesboro Senior High School
Waynesboro, PA05.2019
Some College (No Degree) - General Studies
Wilson College
Chambersburg, PAReal Estate
Kaplan Real Estate Education
OnlineSkills
- Employee training
- Inventory control
- Customer service
- Event promotion
- Data-driven decision making
- Conflict resolution
- Visual Merchandising
- Sales Analysis
- Promotional campaign coordination
- Scheduling and coordinating
- Computer skills
- Adaptability
- Negotiation
- Sales strategies
- Operations support
- Budget assistance
- Excel
Timeline
Assistant District Manager
Summit Recommerce Group
06.2022 - Current
Manager
Uptown Cheapskate (Summit Recommerce group)
10.2021 - 06.2022
Assistant Manager
Kid to Kid (Summit Recommerce group)
11.2019 - 10.2021
Retail Sales Associate
Kid to Kid
03.2019 - 11.2019
High School Diploma -
Waynesboro Senior High School
Some College (No Degree) - General Studies
Wilson College
Real Estate
Kaplan Real Estate Education
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