Desirae Jackson
Glendale,Arizona
Summary
Competent Phlebotomy Technician with 13 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
14
14
years of professional experience
Work History
Hospital Phlebotomy Tech
Banner Estrella Medical Center
08.2023 - 01.2024
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Phlebotomist
Arizona Arthritis & Rheumatology Associates, P.C.
06.2018 - 07.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist Technician
Community Blood Center
04.2010 - 05.2018
- Gathered blood samples from patients for tests and transfusions
- Greeted patients and escorted from waiting area to draw station
- Received pre-collected specimens and prepared for on- and off-site testing
- Applied pressure at site, stopping bleeding before bandaging
- Created accurate labels and updated system records with patient sample information and details
- Selected vein, avoiding base of inner wrist and other high-risk areas
- Assessed veins, using judgment and accommodating patient preference
- Collected, stored and prepared blood samples for laboratory testing per written specifications and established protocols.
Education
Phlebotomy Certificate - Phlebotomy
Pima Medical Institute
Phoenix, AZ12.2023
Skills
- Medical Records Maintenance
- Infection Control
- Venipuncture
- Patient Identification 2 IDs
- Safety precautions (PPE)
- OSHA and HIPPAA compliance
- Order of draw and additives
- Site selection for venipuncture
- Infant PKU screening collection
- Capillary Puncture
- Blood Culture Collection
- Centrifugation and Aliquot preparation
- Urinalysis and Urine Drug Screen
- Order of draw
- Data Entry
- Proper tourniquet use
Timeline
Hospital Phlebotomy Tech
Banner Estrella Medical Center
08.2023 - 01.2024
Phlebotomist
Arizona Arthritis & Rheumatology Associates, P.C.
06.2018 - 07.2023
Phlebotomist Technician
Community Blood Center
04.2010 - 05.2018
Phlebotomy Certificate - Phlebotomy
Pima Medical Institute
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