Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desirae Loukes

Suamico

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at SCCU. Proven ability to manage high-volume transactions while ensuring accuracy and security. Recognized for promoting a welcoming atmosphere and enhancing customer satisfaction through meticulous attention to detail and effective time management.

Overview

8
8
years of professional experience

Work History

Teller

SCCU
08.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

MSR 2 Teller

Centricity
12.2022 - 08.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Jailer

Douglas County
01.2022 - 10.2022
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.

Automotive Technician

Duluth Dodge
03.2021 - 01.2022
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Car Detailer

Superior Chrysler
01.2017 - 03.2021
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Provided exceptional customer service and addressed customer inquiries.

Education

Certificate of Technical Studies - Automotive Maintenance

WITC
600 N 21st. St. Superior, Wi. 54880
06-2015

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Timeline

Teller

SCCU
08.2024 - Current

MSR 2 Teller

Centricity
12.2022 - 08.2024

Jailer

Douglas County
01.2022 - 10.2022

Automotive Technician

Duluth Dodge
03.2021 - 01.2022

Car Detailer

Superior Chrysler
01.2017 - 03.2021

Certificate of Technical Studies - Automotive Maintenance

WITC

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Desirae Loukes