Desirae Tell Oakry
Arlington,TX
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
13
13
years of professional experience
Work History
Emergency Dispatch Operator
Brinks Home Security
Farmers Branch, Texas
10.2018 - Current
- Coordinated emergency and non-emergency response activities with law enforcement, fire departments, EMS, and field personnel to enhance collaborative operations.
- Monitored incoming alarms, alerts, and system notifications to ensure prompt response according to company procedures.
- Provided support to co-workers during high-demand periods to maintain operational efficiency.
- Executed several tasks concurrently under tight deadlines. while remaining focused under pressure.
Medical Courier
Rx Pharmacy of Mckinney
03.2014 - 09.2018
- Delivered medical supplies efficiently, ensuring timely patient access to medications.
- Coordinated delivery schedules through effective communication with pharmacy staff and healthcare providers.
- Maintained accurate delivery and inventory records to support operational efficiency.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Properly documented all specimens received using the software Onfleet.
Education
Bachelors Of Applied Arts And Sciences - Administration And Social Wellness
University of North Texas
Denton, TX07-2026
Associate of Arts - Social Work
Collin County Community College
Plano, TX05-2023
Skills
- Crisis management
- Communication
- Conflict management
- Team leadership
- Adaptability skills
- Active listening
- Community engagement
Volunteer work
- Coordinated community outreach programs to enhance engagement and awareness.
- Distributed food, clothing, hygiene products, and other essential supplies to community members.
- Welcomed and assisted participants during community events and resource fairs.
- Raised awareness about environmental issues through educational workshops.
Timeline
Emergency Dispatch Operator
Brinks Home Security
10.2018 - Current
Medical Courier
Rx Pharmacy of Mckinney
03.2014 - 09.2018
Bachelors Of Applied Arts And Sciences - Administration And Social Wellness
University of North Texas
Associate of Arts - Social Work
Collin County Community College