Desirai Hernandez
Houston,TX
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Accounts Payable/ Accounts receivable specialist
Pro-Grind and Manufacturing LLC
07.2022 - Current
- Detail-oriented Accounts Payable and Accounts Receivable professional experienced in invoice processing, payment tracking, vendor and customer communication, and maintaining accurate financial records. Reviewed purchase orders, resolved billing discrepancies, coordinated invoice corrections, and supported daily accounting operations to ensure accurate financial reporting. Demonstrated organization and dependability by maintaining accuracy in financial records and ensuring timely follow-through on payment processing.
- Processed accounts payable for manufacturing vendors and grinding service suppliers.
- Posted payments and matched receipts to open accounts receivable records.
- Created customer invoices for Pro-Grind during billing cycles.
Receptionist/Supervisor/Office Manager
Smart living Healthcare/Wildrose Hospice
07.2020 - 07.2022
- Greeted patients professionally in person and on phone to create welcoming environment
- Answered and referred questions and issues promptly to support patient inquiries
- Facilitated communication by sending necessary orders and referrals to healthcare providers to ensure patient care.
- Maintained office inventory and equipment by anticipating supply needs and expediting orders to ensure seamless operations
Amtex insurance
05.2020 - 07.2020
- Customer service
- Handle all paperwork and documents for customer and company that are produced for sale
- Bank deposits
- Marketing
RECEPTIONIST/ CONTRACT OPENER FOR TITLES
EXODUS TITLE
12.2019 - 04.2020
- Managed incoming calls and documented messages for efficient communication
- Greeted customers and facilitated comfort during wait times, enhancing overall experience, .
- Coordinated follow-up emails to clients, ensuring timely responses
- Prepared contracts for the escrow officer
Customer Service Representative
Home Depot
Houston, Texas
04.2017 - 04.2019
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Promptly responded to general inquiries from members, staff, and customers via mail, e-mail, phone and fax.
- Cross-trained and supported customer service representatives to ensure seamless service delivery.
Generated sales and inventory reports in various databases with data from a variety of sources, maintaining accuracy.
- Managed communication, customer support, and product presentation to enhance client satisfaction.
Interacted with customers and retail buyers to follow up on shipping statuses and expedited orders.
- Managed communication, customer support, and product presentation to enhance client satisfaction.Interacted with customers and retail buyers to follow up on shipping statuses and expedited orders.
- Trained new employees on customer service policies and standards.
Accounts Payable / Accounts Receivable
- Tracked customer payments and followed up on outstanding or past-due invoices to ensure timely collections.
- Coordinated vendor account information and assisted with payment processing and resolution of account inquiries.
- Review and process invoices for accuracy, appropriate documentation, and correct purchase order details.
- Review purchase orders and compare invoice charges to help identify billing differences.
- Prepared and coordinated credit memo requests and invoice corrections to resolve discrepancies efficiently.
- Communicate professionally with vendors, customers, and internal teams to resolve account issues.
- Maintain organized financial records and support accurate, timely accounting operations.
Education
E.L FURR HIGHSCHOOL
01-2016
HCC -
01-2016
PETROLEUM ENGINEERING CERTIFICATE -
Skills
- AP and AR management
- Invoice and billing management
- Vendor and Customer Account Management
- Purchase Order (PO) Review and Matching
- Account reconciliation
- Credit and invoice adjustments
- Past-Due Invoice Follow-Up
- Financial data entry
- Cash Flow Analysis
- Spreadsheet management
- Database management
- Microsoft Office proficiency
- Presentation design
- Dispute Resolution
Languages
English
Professional
Spanish
Professional
Timeline
Accounts Payable/ Accounts receivable specialist
Pro-Grind and Manufacturing LLC
07.2022 - Current
Receptionist/Supervisor/Office Manager
Smart living Healthcare/Wildrose Hospice
07.2020 - 07.2022
Amtex insurance
05.2020 - 07.2020
RECEPTIONIST/ CONTRACT OPENER FOR TITLES
EXODUS TITLE
12.2019 - 04.2020
Customer Service Representative
Home Depot
04.2017 - 04.2019
Accounts Payable / Accounts Receivable
E.L FURR HIGHSCHOOL