Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

De'sire Matos

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Aide

Cherokee Federal
01.2025 - Current
  • Organized and maintained supplies to support operations.
  • Identified and addressed safety risks during routine inspections, significantly reducing workplace accidents.
  • Facilitate the food distribution process including receiving food delivery
  • Distribute mail to families
  • Facilitate resident new admissions and move outs
  • Document all families, staff and visitors entering and exiting the facility; complete census forms, report all incidents, and log all events

Seasonal In Store Shopper

Whole Foods Market Inc
11.2024 - 03.2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Generalist

Medrite
09.2023 - 09.2024
  • Guest intake/registration
  • Manage incoming mail
  • Record patient data in the HOST (OTI) system.
  • Distribute hygiene products, food, and other necessities to patients and clients.
  • Signing guests in and out of the facility
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Delivered high-quality work consistently, exceeding performance objectives regularly.
  • Trained new team members effectively, increasing overall team efficiency.
  • Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
  • Perform additional responsibilities as needed.

Cashier

Western Beef
06.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Operated cash register to record transactions accurately and efficiently.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma - English, Trigonometry, Physics

Hostos Lincoln Academy of Science
06.2023

Skills

  • Team leadership & development
  • Problem-solving
  • Client relationships
  • Strong work ethic
  • Online order fulfillment
  • E-commerce
  • Customer service
  • Customer assistance
  • Cash handling
  • Customer relations
  • Merchandise restocking
  • Reliable and Responsible

Certification

Food Handler Certification


Timeline

Residential Aide

Cherokee Federal
01.2025 - Current

Seasonal In Store Shopper

Whole Foods Market Inc
11.2024 - 03.2025

Generalist

Medrite
09.2023 - 09.2024

Cashier

Western Beef
06.2022 - 10.2023

High School Diploma - English, Trigonometry, Physics

Hostos Lincoln Academy of Science

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