Desire Quiros
Bronx,NY
Summary
Dynamic professional with a proven track record in visual merchandising and customer service, notably at Zara Hudson Yards. Excelled in enhancing shopping experiences and store layouts, boosting customer satisfaction. Skilled in product knowledge and creative vision, adept at leading teams to exceed brand presentation standards. Demonstrates exceptional motivational skills and a keen eye for detail.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser
Zara Hudson Yards
11.2023 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Personal Trainer
Desires Body Lab
04.2022 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Designed specific workout systems for individual clients based on performance ability.
- Managed daily client check-ins and scheduling.
Assistant Front Desk Manager
Equinox
10.2019 - 07.2023
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Prepared weekly employee work schedules to meet operational needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Sales Associate
Express Clothing
01.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
H&M
03.2015 - 09.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Psychology
College of Mount Saint Vincent
The Bronx, NY05.2019
Skills
- Product Knowledge
- Visual Merchandising
- Customer Service
- Creative vision
Languages
Spanish
Native or Bilingual
Timeline
Visual Merchandiser
Zara Hudson Yards
11.2023 - Current
Personal Trainer
Desires Body Lab
04.2022 - Current
Assistant Front Desk Manager
Equinox
10.2019 - 07.2023
Sales Associate
Express Clothing
01.2018 - 10.2019
Sales Associate
H&M
03.2015 - 09.2015
Bachelor of Science - Psychology
College of Mount Saint Vincent
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