Summary
Overview
Work History
Education
Skills
Timeline
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Desirea Delfin

Tyrone,NM

Summary

A diligent employee with a talent for fostering effective professional relationships with clients, staff, and business associates. Supportive and focused team player with a proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

1
1
year of professional experience

Work History

Secretary

Thompson Realty, PC
Silver City, NM
08.2023 - Current
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.

Motel Manager

Bear Mountain Lodge
Silver City, NM
05.2023 - 08.2023
  • Developed and implemented policies and procedures to ensure customer satisfaction.
  • Supervised staff, including hiring, training and scheduling of employees.
  • Monitored the performance of all motel departments to ensure quality service.
  • Ensured compliance with applicable laws and regulations governing safety, health and sanitation standards.
  • Organized special events for guests such as promotional activities or special dinners.

Education

High School Diploma -

Silver High School
Silver City, NM
05-2023

Bachelor of Science - Kinesiology

Western New Mexico University
Silver City, NM

Skills

  • Customer Service
  • Office Administration
  • Staff Training
  • Schedule Management
  • Vendor Management
  • Operations Support
  • Inventory Control
  • Customer Relationship Management (CRM)
  • Employee Mentoring

Timeline

Secretary

Thompson Realty, PC
08.2023 - Current

Motel Manager

Bear Mountain Lodge
05.2023 - 08.2023

High School Diploma -

Silver High School

Bachelor of Science - Kinesiology

Western New Mexico University

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Desirea Delfin