Summary
Overview
Work History
Education
Skills
Experience
Timeline
Generic
Desiree' Alviso

Desiree' Alviso

Fort Worth,TX

Summary

Encouraging Learning Trainer committed to helping plan and implement comprehensive training and professional development programs. Bringing 3 years of extensive experience conducting training in classroom settings based on training plans. Collaborative team player dedicated to making positive contributions to company.


Overview

4
4
years of professional experience

Work History

Fulfillment Associate, L1

Amazon
03.2021 - Current
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Monitored quality control measures to ensure compliance with company standards
  • Collaborated with team members to troubleshoot operational challenges and improve workflows
  • Trained new associates on safety protocols and operational procedures

Education

GED -

Windham School District
Huntsville, TX
01-2014

Skills

  • Team leadership proficiency
  • Effective verbal communication
  • Strong relationship management
  • Ownership & Leadership Mindset
  • Conflict Resolution & Associate Support
  • Safety & Process Compliance
  • Positive Reinforcement Techniques
  • Admin Experience
  • Microsoft Office, Excel, PowerPoint
  • Problem Solving & Troubleshooting

Experience

Stow Department Lead Waterspider

  • Ownership was demonstrated through proactive shift planning, team coordination, and accountability for safety and performance outcomes.
  • Delivered Results by leading associates to maintain a consistent and steady workflow throughout the shift, meeting productivity targets.
  • Invented and Simplified handoff procedures by establishing clear communication and transition processes between shifts, promoting operational continuity.

ICQA PG

  • Insisted on the Highest Standards by accurately counting and auditing multiple bins, promptly identifying and reporting discrepancies to maintain inventory integrity.
  • Dived Deep during bin audits and proactively identified and reported safety issues, supporting a safe and compliant work environment.
  • Earned Trust through clear and consistent communication with Area Managers, Learning Ambassadors, and associates, ensuring alignment on operational goals and expectations.

Learning PG/ Ambassador

  • Dive Deep by actively participating in violation report investigations, identifying root causes, and contributing to long-term corrective actions.
  • Hire and Develop the Best by mentoring and coaching new associates and transfers, providing guidance on effective task prioritization and supporting their onboarding success.
  • Insist on the Highest Standards by enforcing safety protocols, contributing to a secure work environment, and ensuring accurate, high-quality output aligned with the Customer Promise.
  • Bias for Action by modifying training materials to streamline workflow, minimize errors, and promote a healthier, more productive work environment.
  • Earn Trust through consistent leadership of Learning Ambassadors during shifts and clear communication with Area Managers and Operations leaders, strengthening cross-functional collaboration.
  • Invent and Simplify by collaborating with management and the Learning team to identify and implement process improvements that enhanced service quality and operational efficiency.

Ship Dock PG/Problem Solve

  • Earn Trust by leading through example, supporting team success, and maintaining strong communication with peers and leadership.
  • Strive to be Earth’s Best Employer by encouraging associates to uphold safety protocols and maintain a clean, hazard-free work environment while prioritizing fast and efficient customer delivery.
  • Ownership by proactively assisting in team coordination and maintaining accountability for timely and accurate package movement.
  • Deliver Results by supporting the team in minimizing dwelling packages and meeting processing deadlines, contributing to the overall success of shift performance.
  • Insisted on the Highest Standards by promoting Standard Work practices, including proper lane building and timely response to blue lights, ensuring operational consistency and efficiency.







Timeline

Fulfillment Associate, L1

Amazon
03.2021 - Current

GED -

Windham School District