Summary
Overview
Work History
Education
Skills
Certification
Timeline

Desiree Barrieau

Charlotte,NC

Summary

Results-driven Account Manager offering 13 years’ experience and success in overachieving sales targets. Accomplished in building robust pipelines and expanding accounts. Focused on providing best-in-class service to customers and collaborating closely with team members.

Overview

19
19
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Account Manager

Life Time Athletic
Charlotte, NC
01.2017 - Current
  • Developed highly profitable pipeline based on multiple sales penetration techniques
  • Brought in new accounts through successful networking strategies and promotional approaches
  • Boosted sales numbers with proactive account servicing and diligent relationship-building
  • Customize the buying experience by encouraging involvement with our people, programs, and places to align with the unique needs, interests and goals of each prospective member
  • Advise members and prospects of amenities, services, and performers
  • Achieves daily, weekly, and monthly acquisition and retention goals
  • Collaborates daily with club leadership to ensure effective onboarding and strong retention of members
  • Initiate, develop and maintains personalized relationships with members

Onboarding Specialist

Life Time Fitness
Garland, TX
06.2006 - 01.2017
  • Acquire knowledge and interview new members, ensuring they are appropriately connected to their area of interest
  • Supported Sales Manager in operational improvements and resolution of customer service problems to deliver top-notch customer service
  • Built relations with local civic groups and government programs to encourage community involvement
  • Offer a top-of-the-line customer service experience to all members and guests
  • Ensure member retention
  • Monitor revenue and transactions reports on a daily basis
  • Provide sales training and business development training
  • Recruit, interview, and train new personal training staff

Education

Bachelor of Science - Nutrition and Dietetics

University of New Haven, Connecticut
01.2004 - 01.2006

Bachelor of Science - Exercise Science, Human Performance, Nutrition

Southern Connecticut State University, Connecticut
01.1999 - 01.2004

Skills

  • Forecasting abilities
  • Business development and planning
  • Sales reporting
  • Systems and software programs
  • Highly competitive
  • Self-motivated
  • Client relationship management
  • Referral networks and applicant sourcing

Certification

Sales training, business development training, leadership training

Timeline

Account Manager - Life Time Athletic
01.2017 - Current
Onboarding Specialist - Life Time Fitness
06.2006 - 01.2017
University of New Haven - Bachelor of Science, Nutrition and Dietetics
01.2004 - 01.2006
Southern Connecticut State University - Bachelor of Science, Exercise Science, Human Performance, Nutrition
01.1999 - 01.2004

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