Desiree Battle

40 hrs/week, 8:00am-4:30pm

Use EBS to perform daily PQDR job functions such as processing modifications, closing Quality Notifications (QNs), and communication with other internal departments.

Researched QNs in order to determine next steps to progress cases to closure.

Adhere to and implement procurement regulations, policies and procedures.

Collaborate with team members, Legal, and other internal departments in the execution of duties.

Communicate with vendors and internal departments orally and in writing.

37.5 hrs/wk, 9:00am-6:00pm

Responded to customer inquiries for shipment information, placing booking, tracing shipments.

Updated shipping routes, and departure and arrival dares and times.

Managed email inbox and provided timely responses to customers.

40 hrs/week, 8:00am=5:00pm

Managed and reviewed data files for adequacy and completeness to maintain compliance.

Contacted medical providers regularly to verify demographic information.

Served as training SME (subject matter expert). Provided updates to team via PowerPoint presentation.

40 hrs/week, 8:15am-5:00pm

Processed provider Medicaid applications in accordance with Medicaid policies.

Traveled throughout the state of Virginia performing site visits on high risk providers for fraud prevention.

Provided timely feedback to applicants regarding applications status via phone and in writing.