Desiree Bloodworth
security guard
Denver,Co.
Summary
I am an efficient and competent professional in various customer service industries with exceptional listening, communication and problem solving skills who enjoys collaborating with business managers and team members for organizational success with integrity. My core values include adaptability, compassion and ethical concern for others.
Overview
13
13
years of professional experience
Work History
Security Guard
SUNSTATES / ADVANTAGE SECURITY
05.2023 - 02.2025
- Ensured the safety of all humans and equipment inside the building, garage and outside perimeter.
- Reported damages or repairs to property managers and engineers when needed.
- Courteously answered client phone calls about garage fees, services and policies.
- Efficiently and calmly handled emergencies including fire alarms or elevator entrapments. Notified authorities including fire department during entrapments when necessary.
- Monitored CCTV cameras and mastered computer systems including AVI.
- Filled out and submitted proper reports and paperwork daily.
Security Guard (seasonal position)
ELITCH GARDENS
08.2022 - 04.2023
- Filled out and submitted proper reports daily.
- Secured safety of property, equipment, employees and patrons inside park and within outer perimeter.
- Conducted bag searches for weapons for security purposes at entry gate.
- Answered patron questions about park policies.
Customer Service Representative/Greeter
WALGREENS
11.2016 - 06.2021
- Received praise for providing customers with courteous, friendly, fast and efficient service at registers and various portions of the store.
- Efficiently operated cash registers and scanners.
- Maintained dependable knowledge of sales, promotions and seasonal merchandise.
- Processed returns/exchanges and resolved customer complaints.
- Maintained clean, neat and orderly store conditions and appearance.
- Used innovation to increase small cooler storage capacity and efficiency by 80%
Stock Associate
ConocoPhillips
11.2011 - 06.2015
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Social work
Metropolitan State College of Denver
Denver, CO10.2011
Skills
- Customer Service
- Skilled in resolving conflicts
- Effective multi-tasking
- Data Entry – Detail Oriented
- Stock management
- Expertise in product features and benefits
- Mentoring individuals
- Loyalty in customer satisfaction
- Merchandising
- Inventory tracking
- Team Building – Punctuality – Empowerment
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- CCTV monitoring
- Incident reporting
- Emergency response
Languages
English
Timeline
Security Guard
SUNSTATES / ADVANTAGE SECURITY
05.2023 - 02.2025
Security Guard (seasonal position)
ELITCH GARDENS
08.2022 - 04.2023
Customer Service Representative/Greeter
WALGREENS
11.2016 - 06.2021
Stock Associate
ConocoPhillips
11.2011 - 06.2015
Social work
Metropolitan State College of Denver
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