Desiree Bradley
Shenandoah,TX
Summary
Residential Community Leader experienced in overseeing operations for 300–500 unit multifamily communities. Consistently achieve high occupancy (93-98%) while improving financial performance, reducing delinquency, and ensuring compliance with Fair Housing regulations. Skilled in leading daily operations, guiding teams, coordinating vendors, and resolving resident concerns to maintain community performance.
Overview
13
13
years of professional experience
Work History
Community Manager
BH Management Services, LLC
05.2026 - Current
- Manage day-to-day operations of a 260-unit.
- Prepare and submit Monday morning reports covering weekly transactions, occupancy, leasing activity, renewals, move-ins, move-outs, delinquency, and overall property performance.
- Analyze monthly financial performance and prepare variance reports and financial scrubs, researching budget-to-actual discrepancies and identifying opportunities for expense control.
- Oversee capital improvement projects from budgeting and proposal review through vendor coordination, scheduling, execution, and project completion.
- Building vendor relationships, reviewing proposals, negotiating scope and pricing, monitoring performance, and ensuring quality standards are met.
- Lead and develop leasing and maintenance teams by setting clear expectations, fostering a supportive and safe team environment, providing coaching and constructive feedback, resolving conflicts, recognizing strengths, and holding team members accountable while promoting trust, collaboration, and professional growth.
- Oversee delinquency, collections, leasing, and occupancy strategies, monitoring property trends and implementing initiatives to improve revenue, retention, and overall performance.
- Process and approve purchase orders and invoices.
Property Manager
Francis Property Management
08.2022 - 05.2026
- Direct daily operations of a 300-unit community, sustaining 98% occupancy
- Handle rent collections, delinquency, and payment plans
- Carry out legal processes including notices, filings, and evictions
- Analyze financials, monitor expenses, and contribute to budget control
- Guide on-site team across leasing, maintenance, and administration
- Conduct monthly team meetings and one-on-one sessions to drive performance
- Develop staff through training, coaching, and accountability
- Coordinate vendors and ensure quality, timely service delivery
- Keep maintenance workflow on track and work orders completed efficiently
- Address resident concerns to strengthen retention
- Utilize social media and online platforms to enhance visibility and drive traffic
- Contribute to marketing efforts and lead conversion
Assistant Manager
Judwin Properties
01.2018 - 04.2022
- Supported operations of a 500-unit Section 8 community
- Managed recertifications and voucher processing
- Ensured regulatory compliance and audit readiness
- Conducted inspections and arranged necessary repairs
- Acted as primary contact for resident concerns
- Reviewed applications and verified eligibility
- Handled all rent collections and delinquency
- Enforced lease terms and addressed violations
- Maintained accurate resident and financial records
Leasing Manager
Fairfield
03.2014 - 12.2017
- Achieved 93% occupancy through effective leasing strategies
- Conducted tours and built rapport with prospective residents
- Processed applications and coordinated move-ins
- Followed up with leads to increase conversions
- Managed renewals and retention efforts
- Assisted with collections and lease enforcement
Education
High school diploma - undefined
South Jones High School
05.2012
Skills
Leadership Staff Coaching Property Performance Team Building Budget Oversight Expense Control EmployConflict Resolution Project Oversight Contract Negotiation Training & Development Problem Solving
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional information
Reference's:
Aaron Pitre - Vice President - 832-423-6315
Ashley Blair - Community Mgr. - 281-222-4748
Lenora Holiday - Community Mgr. - 469-426-2438
Timeline
Community Manager
BH Management Services, LLC
05.2026 - Current
Property Manager
Francis Property Management
08.2022 - 05.2026
Assistant Manager
Judwin Properties
01.2018 - 04.2022
Leasing Manager
Fairfield
03.2014 - 12.2017
High school diploma - undefined
South Jones High School