DESIREE BROADNAX
Houston,Texas
Summary
Experienced Division Manager with a 25-year track record in management. Recognized as a strategic leader and adept problem-solver with deep understanding of Public Administration needs. Expertise in optimizing procedures, improving policies, and maximizing productivity for organizational success.
Overview
23
23
years of professional experience
Work History
Division Manager/Executive Assistant/Admin. Assistant
Harris County District Attorney’s Office
04.2002 - Current
- Oversees, supervises, coordinates, and directs daily operations, records, and functions of the division
- Collaborate with the Intake Bureau Chief, Chief of Staff, Finance Director, and HR Director to establish policies, develop and implement strategies and procedures, budget controls, and departmental goals
- Created administrative assistant positions and work hours on the weekends to decrease the intake budget
- Improved employee value and morale by creating leadership positions for administrative assistants
- Supervise, train, mentor and coach managers by providing them with the necessary tools for success to lead their teams to achieve organizational goals
- Authored training programs and manuals for administrative assistants
- Disaster Recovery –oversees our emergency teams and works around the clock planning, organizing, and implementing strategies to ensure our 24 hour operation runs smoothly when natural disasters and pandemics occur in Harris County, while keeping our staff safe and informed
- Meets and collaborates with stakeholders which include the Sheriff's office, Public Defender’s office, Judges, Hearing Officers, other Law enforcement agencies, and the District Clerk's office to improve and streamline processes
- Work with time sensitive & confidential documents, data, and records to keep them safe and secure
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Handled escalated complaints involving division operations and work of personnel under supervision.
Education
Master of Science - Public Administration
University of Phoenix
Phoenix, Arizona09.2025
Bachelor of Science - Business Management
University of Phoenix
Phoenix, ArizonaAssociate of Applied Science - Health Information Management
San Jacinto College
Houston, TexasSkills
- Leadership
- Communication
- Project Management
- Strategic Thinking & Planning
- Time Management
- Business Acumen
- Conflict Resolution
- Problem-Solving
- Customer Service
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Performance improvements
- Staff training and development
- Innovation and creativity
- Staff motivation
- Policy development
- Performance management
- Operations management
Timeline
Division Manager/Executive Assistant/Admin. Assistant
Harris County District Attorney’s Office
04.2002 - Current
Master of Science - Public Administration
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
Associate of Applied Science - Health Information Management
San Jacinto College
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