Desiree Chang
Youfit
MIAMI,FL
1
Language
6
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Front Desk
6 Months- Maintained strong personal responsibility in achieving goals.
- Collaborated with team in high-pressure settings to meet deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Front Desk Receptionist
8 Months- Greeted clients and maintained polished front desk presence for welcoming salon experience.
- Answered phone calls and directed inquiries with prompt, professional customer service.
- Scheduled appointments and managed booking calendar to support smooth daily operations.
- Processed payments and handled transactions accurately using point-of-sale system.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Store Manager
2 Years 4 Months- Directed daily store operations and maintained merchandising standards and brand presentation aligned with company expectations.
- Supervised sales associates, coaching product knowledge, customer service, and sales floor execution.
- Monitored inventory levels, coordinated replenishment, and maintained accurate stock organization.
- Resolved customer concerns promptly, protecting service quality and store reputation.
- Managed scheduling, task delegation, and operational follow-through for consistent store performance.
- Trained new team members on register procedures, loss prevention, and daily operational standards.
Education
High School Diploma
Associate of Arts - Psychology
Skills
Customer engagement
Problem-solving
Multitasking
Time management
Attention to detail
Flexible and adaptable
Calendar management
Conflict resolution
Customer service orientation
Languages
English
Native or Bilingual
Timeline
Front Desk
Youfit
05.2026 - CurrentRead More
Front Desk Receptionist
Hidden Gem Beauty Bar
05.2023 - 01.2024Read More
Store Manager
Hot Topic
01.2021 - 05.2023Read More
James Madison High School
High School Diploma
Read More
Miami Dade College
Associate of Arts from Psychology
Read More