Desiree Charles-Sanderson
Colonial Heights,VA
Summary
Service-minded stock management professional with many years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Walmart
Colonial Heights, VA
01.2024 - Current
- Received and stocked merchandise in a timely manner.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Call Center Representative
Maximus Call Center
Chesterfield , VA
06.2019 - 12.2023
- Strengthened customer retention by offering discount options.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
Data Entry
Malcom Reid
Colonial Heights, VA
08.2021 - 12.2022
- Performed data entry tasks for account maintenance.
- Performed data entry into various electronic systems.
- Performed data entry into the school's computer systems.
Education
High School Diploma -
Matoaca High School
Chesterfield , VA09-2018
Skills
- Shipment unloading
- Pallet building
- Cardboard compacting
- Stock replenishment
- Heavy lifting
- Label reading
- Shelf organization
- Moving merchandise
- Equipment monitoring
- Stockroom maintenance
- Barcode scanning
- Moving boxes
- Order picking
- Safety awareness
- Shipping and receiving
Timeline
Overnight Stocker
Walmart
01.2024 - Current
Data Entry
Malcom Reid
08.2021 - 12.2022
Call Center Representative
Maximus Call Center
06.2019 - 12.2023
High School Diploma -
Matoaca High School