Dynamic team leader skilled in employee training and customer service. Proven ability to implement safety protocols and provide constructive feedback, ensuring operational excellence and a supportive workplace culture.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Chipotle
Plant City, FL
01.2026 - Current
Trained new crew members on operational procedures, food safety, and customer service standards.
Ensured adherence to food safety protocols during daily operations.
Monitored crew performance, providing constructive feedback for improvement.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Greeted customers with smile and provided friendly service to professionally handle every need.
Set positive example for team members by providing high-quality, efficient service.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Crew Member
Dairy Queen
Plant City, FL
06.2022 - 10.2025
Provided exceptional customer service, ensuring a positive dining experience for all guests.