Desiree Conrad
Middle River,MD
Summary
I possess a unique combination of skills and experience that make me a valuable asset to any team. My strong work ethic and dedication ensure that I always strive for excellence in everything I do. Additionally, my ability to adapt quickly to new environments and learn new tasks efficiently allows me to contribute effectively from day one. Lastly, my passion for continuous learning and self-improvement guarantees that I will always be motivated to grow and excel in my role. I am honest, hard working, and punctual.
Overview
3
3
years of professional experience
Work History
Banquet Server
Great Wolf Lodge
01.2024 - Current
- Carried out professional service, retaining polite and friendly approach at all times.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Worked with banquet manager to coordinate event set up and schedule.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Set up banquet tables and chairs based on event requirements.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain smooth flow of service during large-scale events.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained clean and organized dining area for optimal guest comfort and enjoyment.
- Maintained clean and safe work environment.
Table Busser
Great Wolf Lodge
01.2024 - Current
- Assisted customers with carry-out service.
- Trained new staff in bussing and cleaning procedures.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers by responding to guest needs and retrieving items.
- Arranged tables and chairs for special occasions and events.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Monitored food and beverage supplies, assisting with restocking when needed.
Banquet Server
Conrad's Ruth Villa
01.2021 - 01.2024
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
- Worked well in a team setting, providing support and guidance.
- Provided friendly, courteous service to create memorable moments for guests.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Answered guest questions about event plans and food service choices.
Education
High School Diploma -
Homeschooled
Middle River, MD05.2023
Skills
- Team Collaboration
- Conflict and Complaint Resolution
- Strong teamwork
- Team Player
- Food handling
- Clear Communication
- Punctual and Reliable
- Event Setup
Timeline
Banquet Server
Great Wolf Lodge
01.2024 - Current
Table Busser
Great Wolf Lodge
01.2024 - Current
Banquet Server
Conrad's Ruth Villa
01.2021 - 01.2024
High School Diploma -
Homeschooled