Summary
Overview
Work History
Education
Skills
Timeline
Generic
Desiree  Conrad

Desiree Conrad

Middle River,MD

Summary

I possess a unique combination of skills and experience that make me a valuable asset to any team. My strong work ethic and dedication ensure that I always strive for excellence in everything I do. Additionally, my ability to adapt quickly to new environments and learn new tasks efficiently allows me to contribute effectively from day one. Lastly, my passion for continuous learning and self-improvement guarantees that I will always be motivated to grow and excel in my role. I am honest, hard working, and punctual.

Overview

3
3
years of professional experience

Work History

Banquet Server

Great Wolf Lodge
01.2024 - Current
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Set up banquet tables and chairs based on event requirements.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain smooth flow of service during large-scale events.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Maintained clean and organized dining area for optimal guest comfort and enjoyment.
  • Maintained clean and safe work environment.

Table Busser

Great Wolf Lodge
01.2024 - Current
  • Assisted customers with carry-out service.
  • Trained new staff in bussing and cleaning procedures.
  • Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Supported servers by responding to guest needs and retrieving items.
  • Arranged tables and chairs for special occasions and events.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Banquet Server

Conrad's Ruth Villa
01.2021 - 01.2024
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
  • Worked well in a team setting, providing support and guidance.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Answered guest questions about event plans and food service choices.

Education

High School Diploma -

Homeschooled
Middle River, MD
05.2023

Skills

    • Team Collaboration
    • Conflict and Complaint Resolution
    • Strong teamwork
    • Team Player
      • Food handling
      • Clear Communication
      • Punctual and Reliable
      • Event Setup

Timeline

Banquet Server

Great Wolf Lodge
01.2024 - Current

Table Busser

Great Wolf Lodge
01.2024 - Current

Banquet Server

Conrad's Ruth Villa
01.2021 - 01.2024

High School Diploma -

Homeschooled
Desiree Conrad