Desiree Crew
Orlando
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pool Technician
Pinch A Penny
Orlando
08.2025 - 01.2026
- Maintained pools by balancing chemicals and ensuring proper sanitation levels.
- Assisted customers in selecting appropriate products for pool maintenance needs.
- Educated clients on proper pool care techniques and safety practices.
Patient Care Technician/Lab Assistant
HCA Healthcare
Kissimmee
11.2021 - 01.2026
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care information in electronic health records system.
Server
American Cruise Lines
01.2025 - 06.2025
- Delivered exceptional dining service to guests on luxury river cruises.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Managed guest inquiries and resolved concerns promptly and professionally.
Bartender
Deleware North at MCO airport
Orlando
01.2024 - 03.2025
- Crafted unique cocktails and beverages for diverse airport clientele.
- Provided exceptional customer service in a fast-paced environment at MCO airport.
- Maintained cleanliness and organization of bar area throughout shifts.
Federal Student Aid Representative
F.H. Cann & Associates
Orlando
10.2023 - 03.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Nursing Assistant
Orlando Health
Saint Cloud
07.2022 - 09.2023
- Assisted nurses with patient care tasks and daily living activities.
- Monitored and recorded vital signs for patients under supervision.
- Maintained cleanliness and organization in patient rooms and common areas.
Claims Specialist
Home Restoration Exchange
Kissimmee
12.2020 - 11.2021
- Performs duties such as follow-up of outstanding claims, research denials, submit appeals, work claims correspondence, answer patient inquiry phone calls.
- The position will apply homeowners insurance, self-pay and medical billing techniques to successfully resolve outstanding patient claims.
Health Screener
ParkMed
Kissimmee
04.2021 - 07.2021
- A friendly smile and an approachable demeanor.
- Provide warm welcomes to patients and guests.
- They encourage safe social distancing guidelines and can provide general health screenings in an emergency room setting.
911 Telecommunicator
Osceola County Sheriff's Office
Kissimmee
04.2016 - 08.2020
- Some significant accomplishments to include complete training for CJIS and FCIC/NCIC.
- Answered emergency calls and gathered critical information from callers.
- Operated communication systems to dispatch law enforcement units efficiently.
- Provided clear instructions to callers in high-stress situations.
- Dispatched appropriate personnel to respond to emergency situations.
Server/Bartender
GATORS DOCKSIDE
Hunters Creek
04.2014 - 09.2016
- Bartenders prepare and serve drinks to clients directly or through waiters.
- Collected payments, maintained cleanliness of bar equipment, prevented excessive drinking, and managed stock levels.
- Cultivated positive relationships with customers and management by consistently performing duties with professionalism.
Food and Beverage Server
Walt Disney World Resort
Lake Buena Vista
05.2013 - 05.2016
- As a food and beverage servesrs takes patrons' food and beverage orders and serve orders directly to patrons.
- Stocking supplies, cash handling, cleaning and resetting tables, greetings and answering guests' questions.
Education
General Studies (Associate) -
Valencia College
Kissimmee, FLHigh school diploma -
Gulf Coast Christian High school
Bradenton, FLSkills
- Customer service
- Attention to detail
- Time management
- Problem solving
- Emergency response
- Dispatching protocols
- Interpersonal skills
Certification
- BLS Certification, Present
- Driver's License
- ACLS Certification
- State Tested Nursing Assistant
- Certified Home Health Aide
- PBT (ASCP)
- Certified Phlebotomy Technician
- Heartsaver Certification
- AED Certification
- Certified Medical Assistant
- First Aid Certification
- Food Handler Certification
- Lifeguard Training
- CPR Certification
- CPCT/A
- ServSafe
- Firearms License
- Certified Notary Public
- CNA
Timeline
Pool Technician
Pinch A Penny
08.2025 - 01.2026
Server
American Cruise Lines
01.2025 - 06.2025
Bartender
Deleware North at MCO airport
01.2024 - 03.2025
Federal Student Aid Representative
F.H. Cann & Associates
10.2023 - 03.2024
Nursing Assistant
Orlando Health
07.2022 - 09.2023
Patient Care Technician/Lab Assistant
HCA Healthcare
11.2021 - 01.2026
Health Screener
ParkMed
04.2021 - 07.2021
Claims Specialist
Home Restoration Exchange
12.2020 - 11.2021
911 Telecommunicator
Osceola County Sheriff's Office
04.2016 - 08.2020
Server/Bartender
GATORS DOCKSIDE
04.2014 - 09.2016
Food and Beverage Server
Walt Disney World Resort
05.2013 - 05.2016
General Studies (Associate) -
Valencia College
High school diploma -
Gulf Coast Christian High school