Desiree Delafe Alvarez
Los Angeles,CA
Summary
Knowledgeable Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Productive Material Handler offering 10 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Eagle Rock, CA
02.2020 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated diverse areas using GPS technology for optimal route planning.
- Maintained communication with customers and dispatch to resolve delivery issues promptly.
- Managed multiple deliveries simultaneously while prioritizing customer satisfaction.
- Enhanced delivery processes by identifying and implementing workflow improvements.
Material Handler
Mat Men
Altadena, CA
02.2021 - 08.2022
- Collaborated with team members to prioritize tasks and optimize workflow processes.
- Implemented organizational systems for storage areas, enhancing accessibility and reducing retrieval times.
- Monitored equipment performance, reporting maintenance needs to ensure operational efficiency.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Cashier/Fast Food Crew Member
Jack in the Box
Eagle Rock, CA
04.2014 - 09.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Manager
Blue Sky
Sunland, CA
02.2010 - 12.2011
- Led cross-functional teams to streamline operational processes and enhance productivity.
- Developed and implemented strategic initiatives to drive organizational growth and efficiency.
- Mentored junior staff, fostering skill development and ensuring adherence to best practices.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
- Oversaw project management efforts, ensuring timely delivery of key milestones and outcomes.
Cashier/Crew Team Member
Jamba Juice
Eagle Rock, CA
03.2008 - 08.2009
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of the service area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Implemented strategies to reduce wait times during peak hours, improving overall efficiency.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Managed inventory levels by restocking supplies and monitoring product availability regularly.
- Greeted customers entering store and responded promptly to customer needs.
Education
Certificate - Medical Assistant
UEI College
El Monte10-2012
Skills
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving
- Dependable and reliable
- [Language] fluency English, Spanish
- Delivery logging
- Team leadership
Certification
- CMA - Certified Medical Assistant
Languages
English
Spanish
Timeline
Material Handler
Mat Men
02.2021 - 08.2022
Delivery Driver
DoorDash
02.2020 - Current
Cashier/Fast Food Crew Member
Jack in the Box
04.2014 - 09.2016
Manager
Blue Sky
02.2010 - 12.2011
Cashier/Crew Team Member
Jamba Juice
03.2008 - 08.2009
Certificate - Medical Assistant
UEI College