Desiree Evans
Capitol Heights,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Receptionist/Administrative Assistant
KCCT Architects
03.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Evening Custodian
ServiceMaster Chesapeake
09.2022 - 05.2023
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Maintained floor cleaning and waxing equipment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Scanning Coordinator/Frozen Clerk
Harris Teeter Grocery Store
08.2010 - 11.2011
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
High School Diploma -
Duval High School
Lanham, MD06.1999
Skills
- Back Office Operations
- Excel Spreadsheets
- Program File Distribution
- Business Writing
- Cash Deposit Preparation
- Customer Service
- Time Management
- Customer and Client Relations
Timeline
Evening Custodian
ServiceMaster Chesapeake
09.2022 - 05.2023
Receptionist/Administrative Assistant
KCCT Architects
03.2017 - Current
Scanning Coordinator/Frozen Clerk
Harris Teeter Grocery Store
08.2010 - 11.2011
High School Diploma -
Duval High School
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