Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Ferguson

Huntington,WV

Summary

Accomplished Medical Records Coordinator with a proven track record at Genesis, adept in HIPAA compliance and EHR expertise. Demonstrates exceptional attention to detail and effective communication, ensuring seamless integration of electronic health records and enhancing patient confidentiality. Skilled in medical billing and coding, alongside a commitment to improving healthcare delivery through meticulous records management. Medical Records Coordinator with successful record of increasing department efficiency, reducing errors, and eliminating bottlenecks. Diligent commitment to improving and streamlining processes for maximum productivity. In-depth knowledge of HIPAA constraints and chat management protocols. Detail-oriented medical records professional with advanced knowledge of medical terminology, procedural codes, and billing practices. Known for diligently checking records and resolving discrepancies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized Job Title trained in scheduling, patient medical records updating and insurance processes. Reliably completes accurate work and goes above and beyond to meet daily demands.

Overview

6
6
years of professional experience

Work History

Medical Records Coordinator

Genesis
Huntington, WV
07.2024 - Current
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Kept accurate log of requests for medical information and records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Contributed to a positive work environment as an active team member within the Medical Records Department.
  • Monitored compliance with state regulations governing medical record keeping practices regularly identifying areas requiring attention.
  • Assisted with the transition from paper-based to electronic health records systems, ensuring seamless integration.
  • Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
  • Coordinated with external agencies for accurate billing and insurance claims processing based on updated medical records.

Certified Nursing Assistant

Madison Park Healthcare
Huntington, WV
11.2021 - 06.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.

Waitress

Evaroni’s
Kenova, WV
10.2018 - 01.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Education

Medical Billing And Coding - Medical

Martinsburg College
Martinsburg, WV
10.2024

Diploma -

Spring Valley High School
Huntington, WV
06.2020

Skills

  • ICD-10 Proficiency
  • Release of Information
  • HIPAA Compliance
  • EHR expertise
  • Patient confidentiality
  • Clinical Documentation
  • Insurance Verification
  • Medical Terminology
  • Audit preparation
  • Document coordination
  • Document Scanning
  • File Maintenance
  • Medical Billing
  • Medical Coding
  • File Organization
  • Client Relations
  • Records Management
  • Medical Records Management
  • Medical billing and coding
  • Medical office administration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Effective Communication
  • Active Listening

Timeline

Medical Records Coordinator

Genesis
07.2024 - Current

Certified Nursing Assistant

Madison Park Healthcare
11.2021 - 06.2024

Waitress

Evaroni’s
10.2018 - 01.2022

Medical Billing And Coding - Medical

Martinsburg College

Diploma -

Spring Valley High School
Desiree Ferguson