Haley Dunlap
Palm Beach,FL
Summary
Adept Medical Records Coordinator with a proven track record at Cancer Center of South Florida, enhancing patient outcomes through meticulous health information management and EHR expertise. Excelled in HIPAA compliance and patient confidentiality, significantly boosting documentation quality. Skilled in clinical documentation and customer service, demonstrating a commitment to excellence and efficiency in healthcare environments.
Overview
7
7
years of professional experience
Work History
Medical Records Coordinator
Cancer Center Of South Florida
07.2022 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Conducted thorough audits of medical charts to identify inconsistencies or inaccuracies, ensuring optimal documentation quality.
- Contributed to improved patient outcomes by maintaining up-to-date medical histories and treatment plans within their charts.
Medical Scribe
SHAE PARTNERS
11.2018 - 09.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Front Desk Receptionist
Elite Primary Care
04.2018 - 09.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Medical Assistant
PainMD
10.2017 - 03.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Phlebotomy - Phlebotomy
Triple A Phlebotomy
Durham03.2019
Certified Nurse’s Assistant - Nursing Assistance
Hutchinson Community College
Hutchinson, KS03.2013
Skills
- ICD-10 Proficiency
- Release of Information
- HIPAA Compliance
- EHR expertise
- Patient confidentiality
- Clinical Documentation
- Patient Scheduling
- Medical Terminology
- Appointment Scheduling
- Health Information Systems
- Medical Transcription
- EHR proficiency
- Customer Service
Timeline
Medical Records Coordinator
Cancer Center Of South Florida
07.2022 - Current
Medical Scribe
SHAE PARTNERS
11.2018 - 09.2023
Front Desk Receptionist
Elite Primary Care
04.2018 - 09.2018
Medical Assistant
PainMD
10.2017 - 03.2018
Phlebotomy - Phlebotomy
Triple A Phlebotomy
Certified Nurse’s Assistant - Nursing Assistance
Hutchinson Community College
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