Desiree Furgison
Cortland,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Teller
CFCU Community Credit Union
09.2023 - Current
- Upheld confidentiality guidelines as per bank policy.
- Maintained strict compliance with banking standards, regulations, and laws.
- Processed bill payments, verifying payment dates and amounts due.
- Participated in ongoing training to stay informed about product and service offerings, ensuring the ability to educate and assist customers effectively.
- Managed and maintained a high level of accuracy in processing various financial transactions, including deposits, withdrawals, loan payments, and account inquiries.
- Conducted thorough verification of customer identification and authorization for transactions to prevent fraud and ensure security.
- Prepared and submitted detailed reports on daily transactions, balancing activities, and other relevant metrics to ensure accuracy and compliance.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
School Age Lead Counselor
YWCA
05.2022 - 09.2023
- Directed daily functions for my summer camp group
- Organized and led small and large group activities such as crafts, songs, games, and swimming.
- Communicated with parents regarding participant experiences and expectations.
- Maintained accurate program records, including incident reports, logs, and daily attendance reports.
- Independently monitored a group of 10 kids and attended to all needs.
- Oversaw and supervised groups to assist counselors with any issues or concerns.
Third Key Holder
Claire's Stores
05.2021 - 10.2021
- Supported Store Manager with the achievement of retail store targets by driving sales.
- Assisted customers with their queries using product knowledge.
- Handled store opening and closing with consistent attention to established requirements.
- Performed ear piercings.
- Processed sales, returns, and exchanges quickly and accurately.
Education
Bachelor of Arts - Psychology
SUNY Cortland
Cortland, NY05.2022
Skills
- Regulatory Compliance
- Detail-Oriented
- Data Entry
- Data Analytics
- Cash Handling
- Time Management
- Microsoft Suite
Timeline
Teller
CFCU Community Credit Union
09.2023 - Current
School Age Lead Counselor
YWCA
05.2022 - 09.2023
Third Key Holder
Claire's Stores
05.2021 - 10.2021
Bachelor of Arts - Psychology
SUNY Cortland
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