OFELIA VILLALOBOS VILLEGAS

Senor Check Cashing

Houston , TX

01.2010 - Current

Portioned, plated and garnished menu items to meet company standards.
Set up stations for serving meals according to established guidelines.
Verified customers' identification to ensure compliance with laws and regulations.
Built and maintained client relationships through quality, personalized interactions.
Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Prepared official checks for customer and internal bank needs.
Adhered to financial services security and audit procedures.
Maintained confidentiality of all customer records and information according to company policies.
Balanced daily cash deposits and vault inventory with zero error rate.
Received and counted daily inventories of cash, drafts and checks.
Managed inventory and supplies to ensure materials were available when needed.
Updated and maintained databases with current information.