Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desiree Gonzalez

New York,NY

Summary

Compassionate caseworker with expertise in crisis intervention, client assessment, and resource coordination. Proven ability to manage client needs and facilitate access to social services, ensuring timely and effective support.

Overview

14
14
years of professional experience

Work History

Caseworker

Carter Lard Consulting
Brooklyn , NY
06.2024 - 12.2024
  • Assisted clients in navigating social services and community resources.
  • Conducted initial assessments to determine client needs and eligibility for programs.
  • Provided crisis intervention support to clients experiencing urgent issues.

Created daily reports on exit planning to document on client progress with TPS, work authorizations and asylum appointments On salesforce/Host.

Intake Caseworker

Medrite
Randall s Island , NY
05.2024 - 06.2024
  • Conducted initial assessments for clients seeking support services.
  • Gathered and documented client information for case management purposes.
  • Coordinated with community resources to facilitate client internal and external referrals with Crisis management and legal immigration services.
  • Assisted clients in understanding their rights and available services.
  • Participated in training sessions to develop knowledge of intake procedures.

Production Lead

Parker Hannifan
Hollis, New HAMPSHIRE
10.2010 - 04.2024
  • Managed daily production schedules to ensure smooth workflow and meet deadlines.
  • Operated machinery and equipment in compliance with safety standards and protocols.
  • Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
  • daily recording of scrap materials.
  • Maintained an accurate inventory of raw materials and supplies.
  • Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules. While operating under 5S, kaizen and reducing scrap.
  • Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
  • Achieved solder certification.

Starbucks Barista lead

Starbucks
Bronx , NY
08.2015 - 09.2017
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness of workstations and equipment throughout shifts.
  • Managed cash register operations, including processing payments and handling transactions.
  • Monitored inventory levels and communicated supply needs to management.
  • Monitored inventory levels of supplies and restocked when necessary.

Education

High School Diploma -

Environmental Studies
444 West 56th Street NYNY 10019
06-2001

Skills

  • Crisis intervention
  • Client assessment
  • Case management
  • Resource coordination
  • Policy advocacy
  • Community engagement

Languages

English
Professional
Spanish
Professional

Timeline

Caseworker

Carter Lard Consulting
06.2024 - 12.2024

Intake Caseworker

Medrite
05.2024 - 06.2024

Starbucks Barista lead

Starbucks
08.2015 - 09.2017

Production Lead

Parker Hannifan
10.2010 - 04.2024

High School Diploma -

Environmental Studies
Desiree Gonzalez