Desiree Grimes
Joplin,MO
Summary
Friendly and reliable esthetician with advanced training in facials, waxing, brows/lashes, and more. Desiring a position to further my skills and knowledge in the esthetics world.
Overview
6
6
years of professional experience
Work History
Secretary
Southard Construction
01.2021 - Current
- Handled sensitive information, maintaining confidentiality when managing personnel files and financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Organized memos and invoices, along with paying bills/payroll.
- Scheduled appointments and conducted follow-up calls to clients.
- Notarize documents.
Manager
Caseys General Stores Inc
11.2019 - 01.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication throughout the store.
- Keeping a positive and kind attitude
- Cross-trained existing employees to maximize team performance.
Team Leader Manager
Chuck E. Cheese
04.2018 - 10.2019
- Resolved customer service issues by finding immediate solutions and increasing customer confidence.
- Led employee relations through effective communication, training, and development.
- Oversaw the successful completion of multiple projects, ensuring timely delivery and customer satisfaction.
Education
Esthetician Certification - Esthetics
Paul Mitchell The School Springfield
Springfield, MO04.2024
High School Diploma -
Webb City High School
Webb City, MO05.2019
Skills
- Customer Service
- Organization
- Communication
- Appointment Scheduling
- File Management
- Confidentiality understanding
- Friendly, Positive Attitude
- Teamwork and Collaboration
Timeline
Secretary
Southard Construction
01.2021 - Current
Manager
Caseys General Stores Inc
11.2019 - 01.2021
Team Leader Manager
Chuck E. Cheese
04.2018 - 10.2019
Esthetician Certification - Esthetics
Paul Mitchell The School Springfield
High School Diploma -
Webb City High School