Desiree Jackson
Boston,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Personal Trainer
Lynx Fitness Club
06.2022 - Current
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Utilized effective record-keeping system for tracking customer information.
- Assisted with marketing and promoting of classes and services.
- Motivated participants through one-on-one instruction and positive feedback.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
Lead Trainer
Boston Sports Clubs
01.2021 - 05.2022
- Motivated 10 trainees and associates by demonstrating positive attitude to improve productivity.
- Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
- Created training schedules for trainees and presented weekly training programs.
- Teamed with managers to brainstorm ways to enhance and improve training effectiveness.
- Monitored training effectiveness through observation and metrics analysis.
- Utilized candidate sourcing and recruitment via networking, cold calls and online recruiting resources to search for qualified individuals.
- Developed and delivered up-to-date training information to enhance employee performance, boosting employee efficiency.
Assistant Manager
La Perla
05.2019 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Music Business
Berklee College of Music
Boston, MAHigh School Diploma -
Rockdale County High School
Conyers, GA05.2015
Skills
- Client Engagement
- Customer Relationship Management
- Business Planning
- Customer Satisfaction
- Creative Solutions
- Time Management
- Training and Development
- Equipment Inventory
- Sales and Marketing
Certification
- CPT - Certified Personal Trainer
Timeline
Lead Personal Trainer
Lynx Fitness Club
06.2022 - Current
Lead Trainer
Boston Sports Clubs
01.2021 - 05.2022
Assistant Manager
La Perla
05.2019 - 01.2020
Music Business
Berklee College of Music
High School Diploma -
Rockdale County High School
- CPT - Certified Personal Trainer
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